This is an office-based position and will require you to physically report to our amazing Pittsfield, MA office.
$100 in gas cards provided within the first month of employment!
The Wayfair Opportunity:
At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. This isn’t just about taking another phone call- this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. You’ll play a crucial role by providing a best in class experience when it’s most needed. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. No scripts. No canned responses. These are true human to human interactions where you can make a meaningful impact. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people.
What Does a Service Associate Do?
What are the Pay & Benefits?
Pay:
Benefits:
PERKS: Our Pittsfield office is a newly renovated, open concept, green friendly workspace offering:
What are the Requirements?
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here). If you have any questions regarding our processing of your personal data, please contact us at [email protected]. If you would rather not have us retain your data please contact us anytime at [email protected].
Office team member position with potential for fast growth to management position. We are looking for two new people to...
Apply For This JobThe job duties of a General Labor vary, sometimes even day-to-day at the same site. They may include cleaning and preparing a...
Apply For This JobWho are we? UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable...
Apply For This JobWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding...
Apply For This JobFull Stack Web Developer+ Location: Brazil, Latin America or India, remote+ Timezone: US Eastern Time+ Position Type: Contract+ Length: Short-term...
Apply For This JobDescription: Position Summary: Located at NYC HQ, responsible for greeting and announcing visitors while representing the company in a professional...
Apply For This Job