webCemeteriescom Hiring for Document Imaging Technician Job at Remote Full Time

As a document Imaging Technician, you will be responsible for ensuring that paper records on-site at cemeteries are carefully, quickly, and accurately scanned and uploaded to the webCemeteries platform. You will travel to our customer’s cemeteries and work on-site to scan historic cemetery documents and maps. This role is important as it digitizes customer records-thus protecting them – and also prepares projects for our Data Entry and Mapping teams. This enables us to serve our customers as we enable them to serve the families that walk through their doors every day.

This role supports the project teams within the webCemeteries organization. Primarily, it serves as a lead in for larger projects and ensures a successful on-boarding process for our customers. A very important aspect of this role is that you will be on-site with the customer and will be expected to represent webCemeteries in a professional and respectful way. Customer records must always be kept organized. You should feel comfortable to troubleshoot on-site issues and work well independently.

You will use a variety of tools to complete your scanning. You will be provided with a laptop to work with on site which will interface with Fujitsu scanners and software (such as PaperStream Capture), DSLR cameras, and other tools for safely and accurately capturing images. Software will be loaded onto your laptop to ensure organization and safe transit of the scanned data back to webCemeteries systems. You will be expected to track your project time as well as report project status through Atlassian Jira.

When our clients sign up for a document imaging project, they want to protect their paper records. They also are taking the first steps to ensuring that they have a modern system to support their families and run their organization. Ensuring the proper level of care and getting out customers to the next steps of their project works towards accomplishing both of those goals.

You will be part of the project teams working with managers, team leads, and other project professionals. Every team member is expected to support the continual improvement of their teammates so we can complete a project efficiently for our customer while providing a high-level of service.

Responsibilities:

· Travel to customer sites where you will generate digital images of customer’s records according to the contract scope. (These jobs will span a few days up to a couple of weeks.)

· Follow established practices for imaging various record types.

· Follow established naming and formatting practices as required by webCemeteries’ proprietary applications

· Review of images of accurate capture and working to ensure minimal editing is needed.

· Maintain good customer relations and minimize disruption to customers’’ daily operations.

· Exercise care and respect for cemetery records, handling them as valuable historical documents and returning them in the condition and order they were received.

· Communicate status regularly with the web Cemeteries project team – primarily the Project Manager. Alert the web Cemeteries Project Manager of any deviations from the planned project schedule of other issues that may arise.

Requirements

· Willing to travel.

· Able to work directly with the customer and represent webCemeteries in a professional and respectful manner at all times.

· Able to communicate project status and issues and concerns clearly and concisely

· Comfortable with various technologies and able to learn, troubleshoot, and use software and hardware.

· US-based, legally authorized to work in the United States.

Nice-to-Haves

· Prior experience with DSLR cameras and high-speed scanners

· Have had previous experience and on-site work with cemeteries and/or funeral homes

Benefits:

· Compensation for this role ranges between $22 and $25 per hour on a part-time basis.

Job Types: Full-time, Part-time

COVID-19 considerations:
We have policies and procedures in place to keep our employees and customers safe.

Experience:

• on-site work with cemeteries/funerals: 1 year (Preferred)
• Document Imaging Technician: 1 year (Preferred)

Work Location: Remote