WELL Health Technologies Corp Looking for Virtual Medical Office Assistant (VMOA) at North Vancouver, BC Full Time

Type: Full Time

Location: Vancouver

Company Overview:
WELL is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and patients. WELL has built an innovative practitioner enablement platform that includes comprehensive end-to-end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM), and data protection services. WELL uses this platform to power healthcare practitioners both inside and outside of WELL’s own omnichannel patient services offerings. WELL owns and operates Canada’s largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national multi-disciplinary telehealth offering. WELL is publicly traded on the Toronto Stock Exchange under the symbol “WELL.” For more information about the Company’s Canadian telehealth service, visit tiahealth.com, and for corporate information, visit: www.well.company.

Position Summary:
The Company is currently searching for a motivated team player to join the exciting fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

Key responsibilities:
Administrative duties – answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management, and handle billing.

General duties – Ensure to always keep patient information confidential and secure. In addition, perform all other related clinical, administrative, or special tasks required by clinic management.

Requirements:
High school diploma or the equivalent

Exceptional customer service skills

A Team Player

Strong verbal and written communication skills

Attention to detail and ability to plan, organize, and prioritize work.

Ability to work independently as well as with a team.

Ability to analyze, problem solve and take initiative.

Open and accountable

Experience as an MOA or MOA programs certification is an asset.

Experience with EMR system OSCAR and a good understanding of MSP billing are assets.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!