Wellington City Council Looking for BCC Administration Officer at Wellington, Wellington Region, New Zealand Full Time

We’reWorking for Wellington. Wellington City Council’s team provides more than 400 services every day for Wellingtonians – everything from parks and pools to consents and cemeteries – playing our part in making Pōneke an inclusive, sustainable and creative capital for people to live, work and play.

Come and join us as we work together for Wellington’s future – kia mahi ngātahi mō Pōneke mō tōna āpōpō.

The role

Due to an internal movement, we are now looking for a highly motivated, energetic individual to join our dynamic team in the Building Compliance& Consenting Teams here at WCC.

The team is part of the wider City Consenting and Compliance team, helping our customers shape Wellington’s skyline. We need to make sure we continue to improve our customer service while ensuring our officers have the right knowledge and tools by improving processes, training staff and providing business support services.

In this role, you will be providing administrations support services to our Building Compliance& Consenting (BCC) team. Your manager is passionate about cultivating an environment of high trust where you can truly develop and hone your administration skills.

Your team collaborates across all duties so your days will be varied and the ability to agile and think on your feet is a must.

A Snapshot Of Your Day May Include

• Data entry of applications into our system
• Issuing of building consents and other applications
• Recording and saving decisions/status’s for building consents and all applications appropriately
• Completing fee reviews/reconciliations
• Sending and receiving requests for further information /documentation
• Answering incoming calls and assisting customers with their queries
• Collaborating with other areas of the wider BCC unit

We Are Looking For People Who Have

• Experience in providing quality administration service and support, preferably in a building control environment
• Excellent customer service ethics
• Great written and verbal communication skills and the ability to work well with a diverse group of people
• Experience in developing and maintaining positive and effective working relationships
• Proficient in MS Office, and the ability to learn new systems quickly

Our ideal candidate will be happy to jump in and help with any other administration tasks across the teams as and when required. You will be an enthusiastic team player who is articulate and proficient in business writing. Experience working in a regulatory environment would be of an advantage. In return, you’ll work in a fun and dynamic team where you’ll feel supported to grow your skillset.

The Benefits

Everyone’s work/life balance needs are different. We offer a flexible working programme built on four types of flexibility where you can identify a choice that meets both yours and the Council’s needs.

We’re committed to investing in your professional growth, helping you unlock your potential through a range of programmes and learning opportunities. Study Leave / WCC development Fund.

• Whare Tapa Toru – we take your development plan and career aspirations seriously, and will help you to achieve your goals with dedicated conversation time
• Health and Wellbeing Initiatives – too many to list here, but you could try a Fleet e-bike and get discounted gym membership at one of our facilities.
• Discounted Holiday Programmes for children of council staff.

If we have just described, you or the type of role you are looking for then we would love to hear from you! Applicants should be eligible to work in New Zealand.

If you want to know more about the role, team or mahi, contact Lisa on [email protected]

We want to make sure any accessibility requirements you may have, are well supported so the selection process is equitable for everyone.

Please let us know if there are any adjustments or support, we can offer to make our process more accessible to you by [email protected]

Advert expires Wednesday 31 May 2023howeverwe may contact candidates prior to this date so encourage you to apply as soon as possible!