Wells Fargo Hiring for Control Senior Officer – Chief Administrative Office Control Team at Charlotte, North Carolina Full Time

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

A Senior Officer for the Chief Administrative Office (CAO) Control team is responsible for developing, implementing and monitoring risk-based programs to identify, assess and mitigate operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency.

The role will execute the required program components through collaboration and credible challenge with CAO Control, COO Control, Independent Risk Management teams, and line of business SMEs. Adherence to the risk management framework and relevant policies is critical to ensure that Wells Fargo can deliver consistent, desired outcomes and meet regulatory expectations. The roles will require partnership with business leaders to understand complex issues, influence change and establish open communication.

Specific responsibilities will include:

• Partner with CAO, COO and peer COO Control teams and LOB SMEs to assess and quantify risks, identify and assess controls and identify potential issues or risk reduction opportunities as part of risk program execution.

• Implement and coordinate change management routines to meet enterprise policy requirements for ongoing monitoring and maintenance of risk program deliverables across programs including Enterprise Risk Identification Assessment (ERIA), RCSA and Issue Management.

• Provide leadership and mentoring to other team members on the team.

• Coordinate reporting to management on program status, themes, testing, issues and risk reduction opportunities.

• Champion improvement and efficiency in the execution and integration of required deliverables across programs.

A Senior Officer in this position will compile information from various sources and communicate complex ideas to a sophisticated audience of experts. Healthy inquisitiveness, problem solving skills and thoroughness will bolster credibility and enhance success. Strong oral and written communication skills are essential.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs including Credit, Market, Financial Crimes, Operational, Regulatory Compliance, which includes effectively following, and adhering to and if applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite, and all risk and compliance program requirements.

Please Note: Candidate(s) will be required to work at the following Wells Fargo locations: Charlotte, NC; Dallas, TX; Des Moines, IA; Minneapolis, MN; Phoenix, AZ

Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo.

Required Qualifications

• 10+ years of experience in risk management or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management

Desired Qualifications

• Experience working with the Shared Risk Platform (SHRP)

• Ability to take initiative and work independently with minimal supervision in a structured environment

• Strong organizational, multi-tasking, and prioritizing skills

• Strong time management skills and ability to meet deadlines

• Experience developing and cultivating professional relationships

• Ability to influence and collaborate at all internal organizational levels

• Experience communicating and presenting complex information to multiple levels of the organization

• Ability to identify inefficiencies, opportunities to streamline business processes, and implement change

• Strong, clear and concise written and oral communication skills

Other Desired Qualifications

• Exposure to Chief Administrative Office (CAO) teams and / or larger Chief Operating Office (COO) organization

• Thorough knowledge of Enterprise Risk Identification & Assessment (ERIA) framework and objectives

• Strong experience creating pivot tables and creating Excel sheets

Job Expectations

• Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 301 S Tryon St – Charlotte, NC

NC-Charlotte: 401 S Tryon St – Charlotte, NC

TX-DAL-Downtown Dallas: 1445 Ross Ave – Dallas, TX

IA-Des Moines: 801 WALNUT ST – DES MOINES, IA

MN-Minneapolis: 90 S 7th St – Minneapolis, MN

AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln – Phoenix, AZ

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Company: Wells Fargo

Req Number: 5606146-5

Updated: 2021-10-21 03:16:46.734 UTC

Location: Charlotte,NC