Wells Fargo Hiring for Senior Lead Business Execution Consultant – Portfolio Management & Intake Lead at MINNEAPOLIS, Minnesota Full Time

About this role:

Wells Fargo is seeking a Senior Lead Business Execution Consultant – Portfolio Management & Intake Lead to join the Customer Data Products group within Customer Data Engagement Platforms (CDEP) as part of Consumer and Small Business Banking (CSBB). Our vision is to create a ‘Know Me’ experience for our customers by enabling Wells Fargo products and customer journeys to quickly obtain high-quality customer information. Our Customer Information Management (CIM) product areas introduce new capabilities and modernize legacy platforms to improve customer data quality and accelerate enterprise agility. We have an exciting opportunity for a Portfolio Management & Intake Lead to drive our front-end CIM product intake process and to work with our various product owners and analysts to assess and triage the requests that result in clear business outcomes supporting our customer journeys.

Learn more about the career areas and lines of business at www.wellsfargo.com .

In this role, you will:

• Manage the Customer Information Management (CIM) product Intake process via an established JIRA board. The intake process is the front door for enterprise-wide requests for enhancements, data use requests, and consultation related to customer data and applications within the CIM product scope. Requests are submitted by Wells Fargo lines of business including but not limited to: Consumer and Small Business Banking, Consumer Lending, and Wealth & Investment Management.

• Coordinate and facilitate Intake Review meetings with the requestors, product owners and analysts, and tech partners to gather enough detail on each request to effectively route it to the appropriate product area. Capture minutes, update JIRA status, and ensure follow-through on outstanding action items.

• Participate in Roadmap Calibration meetings for each product area. Gather roadmaps from the product areas, ensure they align to Product Epics, and reflect current delivery/implementation updates from each Delivery Lead. Maintain a rolled-up, consolidated CIM level roadmap for distribution to senior leaders.

• Design and publish metrics and reports reflecting the volume of work being completed, team capacity and velocity within the CIM portfolio book of work. Act as a liaison between CIM and partner groups within CSBB to ensure adherence to guidelines for JIRA compliance and portfolio management standard reporting expectations.

• Identify and address process improvement opportunities to monitor the flow of requests, look for bottlenecks or inefficiencies, and make changes to streamline the JIRA board or intake review process.

• Act as CIM Liaison to Consumer Data Engagement Platforms (CDEP) cross-product intake meetings and provide appropriate intake updates and metrics as needed.

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of program management experience leading medium to high complexity projects

Desired Qualifications:

• Portfolio management experience and the ability to create effective portfolio management reporting

• Data management experience in a customer domain

• Experience with Agile methodology including but not limited to intake, discovery, and prioritization of new work and work in progress within the backlog

• Experience with one or more Agile tools such as Jira Align, Agile Team Registry, or Confluence

• Proven success working in a fast-paced environment with shifting priorities while executing on tactical and strategic deliverables to meet timelines

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Continuous improvement mindset; ability to identify and recommend new initiatives, processes, or programs which consistently enhance our value to the enterprise

• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Ability to travel up to 10% of the time

• This position offers a hybrid work schedule

This position is not eligible for Visa sponsorship.

Required location(s) listed. Relocation assistance is not available for this position.

Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Company: WELLS FARGO BANK

Req Number: R-262512-1

Updated: Wed Mar 29 00:00:00 UTC 2023

Location: MINNEAPOLIS,Minnesota