Western Governors University Hiring for Proctoring Assistant (Part-Time) at Remote Full Time

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

This is a part-time position working a minimum of 27 hours per week.

Position Summary :

A Proctoring Assistant is an entry-level position within the In-House Proctoring area serving as a main point of student contact within the university for the In-House Proctoring administration of computer scored assessments. A Proctoring Assistant has the essential responsibility to communicate with students, schedule exams and proctor to create a successful experience for the student in which to take his/her exam. Proctoring Assistants must be available to proctor for the assigned shift as work plans and schedules are pre-defined as agreed upon during hiring.

Essential Functions and Responsibilities:

• Communicate with students within 24 business hours via email and/or phone regarding scheduled exam

• Schedule exam using multiple platforms

• Support the launch process of objective assessments.

• Proctor exam for students creating a successful testing experience for the student

• Conduct and manage proper documentation procedures as defined by the department.

• Take initiative and act independently in completing assignments that are assigned with general direction from a manager, supervisor, and/or lead, being self-managed.

Knowledge, Skill and Abilities

• Proficient use of MS Office.

• Adequate computer skills.

• Ability to navigate different technology platforms.

• Good communication skills, both verbal and written.

• Ability to collaborate with colleagues inside the department to gather information.

• Ability to keep a positive attitude with all members of WGU.

• Student obsessed mentality.

• Willingness to learn and grow.

• Ability to work in a fast-paced environment.

• Demonstrates professionalism.

• Ability to document interactions correctly.

• Proctor objective assessments and ensure a secure testing environment.

• Satisfactorily perform other duties as assigned.

Special Position Requirements

• Ability to work nights and/or weekend schedule, as agreed upon during hiring, to meet the team’s service level agreement.

• Must work minimum of 27 hours per week.

Qualifications
Minimum Qualifications:

• Minimum earned High School diploma or GED

Preferred Qualifications:

• Bachelor’s Degree preferred or some college experience preferred

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Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.

Job Type: Part-time