Whānau Āwhina Plunket Looking for Administrator – Hamilton at Waikato, New Zealand Full Time

Join us to be the first point of contact introducing and connecting whānau with our nurses and wider Plunket services. We’re seeking the support of a permanent part time Administrator (22 hours per week) to join our team in our Hamilton office, we’re based on Richmond Street. The days and hours worked can be negotiated.

Te Whiwhinga mahi | The opportunity

Our administrators receive the referrals from midwives and other lead maternity carers, contact whānau to congratulate them on their new arrival and arrange their initial visits with our registered nurses. You will also manage our 0800 number, answering queries from the public about our services and rescheduling appointments.

In addition to the phone based mahi, this position also involves data entry, database and calendar management to ensure both our clients and staff know where they are going, who they are meeting and what to expect. Working across the North Island area will require you to have a good general geographical understanding or be a map whizz!

The salary band for this role is between $51,376 ($26.00 per hour) – $58,114 ($29.41) depending on experience.

He kōrero mōu | About you

As a critical part of our front-line team, being able to quickly build rapport and gain trust will be key to your success, ensuring each interaction with our whānau is a good one, you will also be confident working autonomously, at pace and meeting targets and service level agreements.

Working in a medical administration role requires a high level of sensitivity, ability to prioritise and maintain confidentiality. This is a inbound/outbound phone-based position, so an excellent phone manner and accurate data entry skills are key. Prior experience working in an call centre environment would be advantageous, alongside a hunger to play a key part in our pro-equity journey to ensure our communities thrive.

This role supports with the upkeep of our vehicle fleet (e.g. dropping cars for servicing) so we require all applicants to have a full NZ driver licence.

Ngā āhuatanga kei a mātou – What we offer

If you’re seeking to work for an organisation that values improving society, join us at Whānau Āwhina Plunket.

In Line With Our Values, We Believe In Caring For Our People, To Support Your Wellbeing And Ongoing Professional Growth We Offer

• wellbeing schemes such as a Wellbeing day: use one of your sick leave days to proactively look after yourself
• a generous parental leave scheme to support growing whanau
• various retail discounts

Me pēhea te tuku tono | How to apply

All applications must be submitted online. For specific queries, please reach out to Racheal Moberly (Regional Support Services Team Leader) on [email protected].

Applications close: 11 September 2024. Please note, we will be reviewing applications as they are received. If we find a suitable candidate, we may close this advert ahead of the closing date, so apply today!

Whānau Āwhina Plunket is committed to supporting the health and wellbeing of pēpi, tamariki and their whānau/family. We have committed to adopting a pro-equity approach where we give life to the Treaty principles of tino rangatiratanga, partnership, active protection, equity and options in our mahi/work to ensure healthy tamariki, confident whānau and connected communities. This journey is creating exciting career opportunities – If you would like to contribute to the important mahi we do, nau mai, haere mai.

Position description Apply now

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