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MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school graduate or equivalent.
PREFERRED QUALIFICATIONS:
EXPERIENCE:
1. Typing speed of 25 words per minute is preferred.
2. Experience in medical office setting preferred.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scanning insurance cards & driver’s license. Maintains registration accuracy threshold of 98% as identified in audit processing.
2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
3. Prepares WVU Healthcare standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
5. Directs patients needing financial assistance to Patient Services to speak with a Financial Counselor.
6. Schedules, cancels, reschedules and confirms patient appointments over the phone, through the mail and in person for several physicians within their department. Determines urgency of patient medical condition when scheduling appointments. Schedules appointment based on type of visit and insurance coverage requirements along with all test ordered by physician and coordinates appropriately.
7. Balances daily receipts and cash drawer for patient payments, prepares and places deposit bag into the safe or delivers it to cashier’s office.
8. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
9. May initiates auto accident liability coverage. Identifies all patients involved in an auto accident and obtains all pertinent information regarding medical or non-fault liability and documents in registration/billing systems.
10. May initiate ERSD (end stage renal disease) screening. Identifies ESRD patients and obtains all pertinent information regarding coverage by SSI and documents in the registration/billing… For full info follow application link.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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