Willis Towers Watson
This role will be part of the Services Management Team working within IT, specifically Corporate Applications. Candidates with a Help Desk background (not on the technical side) on the functional applications side may be a good fit.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
This role will be part of the Services Management Team working within IT, specifically Corporate Applications. Candidates with a Help Desk background (not on the technical side) on the functional applications side may be a good fit. This role will be providing access and assisting to resolve errors/problems within applications supported by Corporate Applications. We are not looking for a DBA or Systems Analyst as this will be a functional support role within Oracle, TCT and other applications. The position would be considered as Level 1 support person. Previous Oracle experience, Sharepoint/TCT, and/or banking portal experience is highly preferred if not required. Degree or equivalent experience may be considered.
Responsibilities
Ability to manage several application requests in a timely manner; Specifically:
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Oracle ERP Suite
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TCT (sharepoint type tool)
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Enterprise Management Reporting
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Bank Portal Administration (access Administration)
Manage tickets in our case management tool – ServiceCentral
The Requirements
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Ability to organize, set priorities, work independently and complete multiple projects within established deadlines
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Previous Oracle experience
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Sharepoint/TCT experience
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banking portal experience is preferred but not required
What we can offer you
• Professional and technical growth opportunities
• Competitive salary and benefits package including generous parental leave
• Diverse and inclusive work environment that encourages new ideas and personal growth
• Short feedback loop: Immediately visible impact from your contributions
• A strong team empowered to make decisions and changes
EEO, including disability/vets (https://cdn-static.findly.com/wp-content/uploads/sites/1240/2021/06/14082050/EEO-Policies-for-WTW-Careers-site-2021.pdf)