The Senior Broker serves as the primary liaison between insurers and clients. This person is responsible for managing major client relationships, deploying placement expertise and helping to drive revenue growth within the assigned office. Serves in a senior role on major accounts. Advise clients/strategize/provide expertise on difficult-to-place business. Perform policy contract reviews; negotiate competitive terms and conditions. Assists in establishing placement strategy for region. Act as a thought leader and contribute to business growth objectives. May act as a mentor to Jr. Brokers and Brokers on smaller accounts.
Provide knowledge, leadership, insight and direction for broking activities to ensure that clients’ expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary. More experienced brokers may be responsible for training and supervising Associate Brokers. Responsible to ensure that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role:
Orchestrate new business placement, renewals and alterations of existing coverage
Develop, review and deliver presentations to secure new, and build on existing, relationships
Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market
Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients
Provide coverage and program design advice and expertise to client; perform needs and gap analysis to make recommendations regarding program improvements
Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients
Set priorities and standards for the broking function and regularly review and evaluate the performance of the function to ensure it is relevant and cutting edge
Work closely with associates to stay on top of changes in the marketplace
Oversee design and preparation of draft proposals; negotiate and finalize of carrier quotes, terms and conditions and coverage confirmations to ensure contract certainty
Bind carrier quotes and review binders and coverage confirmations
Request / Attend and participate in regular client and underwriter meetings
Conduct program peer reviews
Provide coaching to brokers in training
The Requirements:
High School Diploma required; Bachelor’s Degree preferred
7+ years industry experience
Property and Casualty license required
Strong group presentation skills (written and verbal); ability to drive complex/technical conversations and engage at executive level
Relationship management and customer focus; ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution
Negotiation skills: ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals
Business acumen: knowledge of strategy, tactics and solutions for the client, and/or in the marketplace
Project Management; ability to drive end to end oversight of large, complex, ambiguous or multi-dimensional projects
Receptive to feedback; critical thinking and problem-solving skills; high adaptability
Knowledge of end-to-end insurance process, including process owners and rationale/purpose of key steps
Strong leadership skills; effectively advocates for change; Provides encouragement, takes control of team projects, leads key work areas and collaborates with others. Provides clear guidance to ensure others fulfill roles effectively
Insurance technical skills; ability to apply knowledge of coverage forms in analysis of program design, identification of coverage gaps and ongoing coverage consultation. Ability to interpret, analyze and present models
Technology acumen – ability to utilize technology-based record management systems; basic MS Office skills and familiarity with other relevant online tools
Willis Towers Watson may be subject to mandatory employment-related COVID-19 vaccination requirements. Therefore, to the extent any such mandates apply, you may be required to certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you accept an offer from WTW and are subject to a mandate but are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.
EEO, including disability/vets (https://cdn-static.findly.com/wp-content/uploads/sites/1240/2021/06/14082050/EEO-Policies-for-WTW-Careers-site-2021.pdf)
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