Wollborg Michelson Recruiting Hiring for Call Center Representative at California Full Time

We are looking for Call Center Representatives that will be the liaison between a healthcare insurance company and its current and potential customers.

Responsibilities:

• Manage large amounts of inbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets

Requirements:

• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school diploma

Disclaimers:
“Wollborg Michelson Recruiting does require all applicants to be able to provide proof that they are fully vaccinated from COVID prior to their start date, unless otherwise prohibited by law.”

“Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.”

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you Able to Provide Proof of Covid-19 Vaccine? Deal Breaker

Education:

• High school or equivalent (Required)

Experience:

• Call center: 1 year (Required)

Work Location: Multiple Locations