Wolters Kluwer Hiring for Technology Sales Support Manager at New York, New York Full Time

Requires specialized depth and/or breadth of expertise, conceptual and practical knowledge of theories and principles, and applies general knowledge of business and industry practices within technology sales support. Works independently, with guidance in only the most complex situations. Provides technical knowledge, advice and support to sales representatives, resellers and customers during the sales process to resolve requests regarding product/service technical issues and to maximize the benefits derived from the organization’s products and/or services. Serves as advisor on advanced and broad ranging projects. Interprets business challenges and recommends best practices to improve products, processes or services. Leads others in solving complex problems using sophisticated analytical thought to exercise judgement and identify innovative solutions. Leads functional teams or projects. Exercises judgment in evaluation, selection, and adaption of both standard and complex techniques and procedures. Uses in-depth professional knowledge and acumen to develop models and procedures and monitors trends.

Wolters Kluwer (AEX: WKL) enables finance, legal, tax, and healthcare professionals to be more effective and efficient. We provide information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject-matter experts. We understand the complex challenges that face the Office of the CFO and translate that knowledge into intuitive, enterprise-scale CCH® Tagetik performance management software solutions that drive business results. With over 180 years’ experience in the markets we serve, Wolters Kluwer is lifting the standard in software, knowledge, tools and education.

CCH Tagetik is a leader in CPM (Corporate Performance Management). Headquartered in Stamford, CT and Lucca Italy. Our products monitor and manage financial performance and process such as budgeting, consolidation, planning, forecasting, reporting and disclosure management. We have 75,000 users in 35 countries allowing our clients to look at business operations more strategically and make better decisions in a shorter amount of time with less risk.

We’re looking for a Global Technical Presales Manager in our newly established Global Presales function.

If you have a passion for both sales and working with software solutions; if a line of program code can challenge you as much as sparring with the office of CFO; if you are passionate about winning new customers and continually working to find new ways to do things; if you think “out of the box” and enjoy achieving a goal in a sustainable and consistent manner…

…then join us in building up the new Global Presales function!

You will directly report to our VP, Global Presales, and will be responsible for supporting strategic sales selection cycles, especially know-how transfer and quality assurance during technical proof of concepts (performance testing, scenario analysis, etc) . You will also manage the realignment of our demo environments for both the established applications as well as new subject areas like predictive analytics and Machine Learning working with a team of dedicated Subject Matter Experts. This will include both the functional maintenance of our standard Demo Assets and the technical delivery of our demo environments to maximize the experience for our front-line presales co-workers.

Job Requirements

• At least 5 – 10 years in CPM business with CCH Tagetik or other vendors like SAP, ORACLE, OneStream, Anaplan etc.

• At least 4 – 5 years with CCH Tagetik software as a consultant, support or pre-sales

• Strong technical skills like CCH Tagetik MDX, AIH, stored procedures

• Understanding and writing SQL statements

• Sales focus and orientation

• Experienced in demoing complex software solutions to C-level IT and Finance audience

• Flexible and able to complete complex tasks within deadlines

The following skills will be considered a plus

• Champion degree in CCH Tagetik in one of the following areas (statutory consolidation, budgeting & planning)

• Trained in Demo2Win or comparable methodologies

• Experienced in Predictive Analytics and Machine Learning

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.