Workforce Enterprises WFE, Inc. Hiring for Warehouse Customer Service Representative at Savannah, GA Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

· Process and input all customer orders.

· Running and printing shipments from WMS.

· Run stock reports to check for product availability.

· Generate all related paperwork and necessary information required for customer work orders

· Checking all orders for special requests

· Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.

· Follow up with other departments to ensure the service standards are being met.

· Assure proper invoicing of accounts by verifying customers as required.

· Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.

Customer Interfacing Activities

· Maintain a good working relationship with customers by responding to all inquires and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.

· Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.

Proficient in Microsoft Outlook, Word, Excel (creating spreadsheets) Exceptional data entry skills.

Job Type: Full-time

Pay: From $16.50 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Savannah, GA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location