The Jira Align Administrator will support the strategic rollout/configuration of the tool, expand the capabilities of Jira Align by meeting with the various stakeholders, as well as present and train Teams on Jira Align and its functions.
Responsibilities Include:
* Define and manage the rollout of comprehensive/complex workflows (with conditions, validators, and triggered post functions), field configurations, screen schemes, permission schemes, and notification schemes
* Work with the user community to troubleshoot and resolve issues in Jira and Jira Align
* Support the rollout and onboarding of new teams to Jira Align and the integration with Jira
* Recommend and implement best practices in Jira and Jira Align
* Configure, manage, and enhance Jira Align and Jira tools, including native functionality as well as researching, testing, and implementing plugins
* Configure Jira Align and Jira to meet business requirements
* Responsible for helping define best practices and improving methods to benefit the user experience
* Create and maintain technical documentation and user-guides
* Coordinate with Atlassian Support team for issues
Minimum Requirements
* 2+ year of experience using and/or supporting Jira Align (formerly AgileCraft)
* At least 3+ years of experience supporting Jira
* At least 3+ years of Technology Delivery or System Integration experience
* At least 3+ years of experience working in an Agile environment
* At least 3+ years of experience in supporting software development projects
Desired Skills
* 2+ years’ experience using Jira REST APIs for integration with other tools
* 5+ years working with or within large scale development organizations
* 5+ years of experience in a customer facing or technical support roles
* 5+ years working with Agile tools
Job Type: Contract
Pay: $65.00 per hour
Experience:
Work Location: Remote
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