XPO, Inc. Hiring for Customer Service Representative – 364720-en_US at Bismarck, North Dakota Full Time

DESCRIPTION/RESPONSIBILITIES:
Pay starts at $19.33
* 1st Shift

As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues.

What you’ll do on a typical day:
* Bill shipments pursuant to applicable tariffs and pricing agreements
* Recognize and resolve documentation errors
* Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
* Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
* Process over, short and damaged freight and related documentation for customer resolution

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.