Xsolla Hiring For Sales Engineer, Canada — Remote Opportunity at Montréal, QC Full Time

We are seeking a talented Sales Engineer who will specialize in understanding all of the technical aspects of Xsolla products and solutions. The Sales Engineer (SE) will work closely with the BusinessDevelopment team to explain Xsolla’s integration aspects to potential consumers. The ideal candidate will have extensive knowledge of our products’ parts and functions and must understand the technical processes that make these products work. Duties include but are not limited to consulting on product development, explaining product features to prospective and/or existing customers during live demonstrations, and helping business partners onboard. Flexible in-office, hybrid or remote opportunity!

This is a remote role. You can be based anywhere in Canada and will serve the region as a Sales Engineer specialist.

CORE JOB FUNCTIONS/RESPONSIBILITIES:

• Prepare and give technical presentations to explain to customers how the Xsolla products and services work
• Work with the customers and developers to ensure their backend meets the system requirements
• Communicate with the business development team to understand consumer needs and offer sales support where necessary
• Establish customer rapport and acceptance
• Plan for modifications to products to meet consumer demands
• Help clients to solve problems with Xsolla product usage
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective
• Work closely with Business Development team to close deals

REQUIREMENTS:

Preferred:

• Bachelor’s degree in Computer Science, Information Technology, Programing, or related field
• Previous experience in a client-facing role
• Comfortable giving presentations and explaining how things work to customers
• Clear written and verbal communication skills
• Strong customer service/interpersonal skills
• Strong negotiation skills
• Strong proficiency in Confluence, Jira, Basecamp and G Suite
• Must be able to pick up new software quickly and confidently
• General Gaming industry knowledge
• Must be able to immediately handle a significant workload and effectively prioritize projects with a high degree of autonomy
• Effective time management skills and excellent attention to detail
• Responsible for closing business while meeting KPIs of the Business Development team
• Ability to self-motivate and work individually, while also working within a highly collaborative team
• Business fluency in English
• Minimal travel

Nice to have:

• French fluency (QC French is a huge plus!)

INTERACTION:

• Willingness and ability to participate in special projects
• Proven track record of successfully managing and growing multiple platform presences while maintaining a positive, professional image of the organization
• Ability to handle confidential information with the utmost level of professionalism
• Performs well on cross-functional project teams and with partner’s technical teams
• Flexible work hours as we are a global company

• Understands the full spectrum of skill required to manage customer-centric relationships with partners
• Confident and persuasive when making sales presentations

BENEFITS:

• Comprehensive Benefits Package (Medical/Dental/Vision/Life) + More!
• Matching 401K up to 4%!
• Generous FTO policy!
• Career Development + Growth Opportunities!
• Inclusive, Entrepreneurial, Collaborative Environment!
• Fun, Spacious Office with Lots of Perks!

ABOUT XSOLLA:

Xsolla is the video game commerce company, powered by its Transaction Engine and Business Engine, that helps developers and publishers market, sell, connect and optimize their games globally. Serving only the video game industry, the Xsolla Transaction Engine powers the full suite of cloud-based tools to promote and monetize projects, while Xsolla Business Engine provides clients with the roadmap to maximize those tools, and connect them with industry partnerships to expand their business. The two work seamlessly together – for businesses of all sizes, from indie to enterprise – to solve the complexities of distribution, marketing and monetization so they can increase their audience, sales and revenue. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Roblox, Ubisoft, Epic Games and KRAFTON. For more information, please visit www.xsolla.com.

The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Xsolla takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. For more information related to GDPR or CCPA please reach out to [email protected].

Longevity Opportunity Vision Enjoy the game!