Yukon Government Hiring for Audiometric Technician – Administrative Assistant Job at Whitehorse Full Time

This is a full-time, permanent position working 75 hours biweekly.

The Hearing Services Unit provides diagnostic audiological evaluations, hearing screenings, hearing aid evaluation and dispensing, hearing aid repairs, and assistive listening devices to the general public (children and adults).

Reporting to the Manager, Hearing Services, this position performs a range of technical and administrative support duties. With a strong customer service focus, this position provides information and education to clients on hearing aids and accessories and troubleshoots complaints and repairs. The position will also perform reception duties, including scheduling and managing appointments, perform accounts payable and receivable, and records management functions.

For more information about this position, please contact Margaret Lichter, Manager, Hearing Services, at [email protected]. For HR process related questions, please contact [email protected]

Essential Qualifications

Please submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.

• Experience working in an audiological environment providing assistance to clients regarding the use and repair of hearing aids and accessories
• Experience performing administrative and financial support duties
• Experience using a variety of computer programs, including database programs and the full suite of Microsoft Office programs

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

Candidates should have and may be assessed on:

• Commitment to excellent client service
• Strong communication skills, both oral and written
• Professionalism
• Strong interpersonal skills
• Strong organizational skills
• Ability to respect and maintain confidentiality
• Ability to work collaboratively and positively contribute to a team environment

Additional Information:

Conditions of Employment:

• Security Clearance
• Valid Driver’s Licence

Job Requirements:

• Ability to work with, and support, clients with hearing impairments.
• Ability to work with sometimes difficult or highly emotional clients.