Zendesk Hiring for Software Engineer – Integrations – Remote Job at Melbourne, Australia Full Time

At Zendesk, we truly believe that to build an outstanding product you have to have phenomenal people! We are looking for a Senior Software Engineer to join the Integrations family in Melbourne. We are solving large-scale projects that has a direct impact on the strategic direction of the company.

You get to be part of a team responsible for building distributed, high scale and data-intensive integrations and data-pipelines that allow admins to extend our outstanding core SaaS product. We enjoy working with Engineers who possess a strong growth-mindset, are interested in problem solving and are able to demonstrate leadership skills. Our integrations process around 10 million events per day, so you will be challenged by the global scale and complexity of these systems.

• Contribute to the full lifecycle of product delivery from idea to deployment.
• Write reliable, reusable and scalable code that you’re proud of! Contribute to team discussions about the best way to implement and review each other’s code.
• Positively contribute to the culture of the scrum team, aligned to Zendesk values.

• Experience in a backend language such as Go or Ruby.
• Experience working on cloud platforms would be a definite added advantage.
• The ability to dive in and debug complex problems in the code, with support.
• Good communication skills, both written and verbal, as you’ll be collaborating closely with our teams in Melbourne and other offices.

We have over 1200 staff in APAC, most of them in Engineering, one of our biggest outside of San Francisco. We are a digital first company, and we work in a remote/hybrid fashion where flexible hours are the norm. We emphasise balance and ensure that employee mental well-being is always top of mind. We’re also very big on collaboration and regularly pair with global teams on key projects. Ongoing staff development is also essential to Zendesk so expect to be invited to virtual lunch and learns, hackathons and lab days to experiment with new ideas and concepts. In addition, we have a strong focus on Corporate Social Responsibility so you’ll also be encouraged to take part in a range of company-sponsored volunteer initiatives.

You’ll receive a competitive salary package as well as stock, bonus, phone allowance, health insurance and other perks.

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About Zendesk – Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.

We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

U.S. Applicants Only: Consistent with Zendesk’s emphasis on employee wellness and our shared interest in public health, Zendesk requires all U.S. employees to provide proof of full vaccination against COVID-19. Zendesk will consider accommodations for reasons recognized by applicable law. Zendesk prohibits discrimination and will not tolerate discrimination based on a person’s disability, physical or mental conditions, religion, or any other status protected by law.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.