Zendesk Hiring for Software Engineer- Sandbox (Frontend) Job at Melbourne, Australia Full Time

Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Why join the Sandbox team at Zendesk?

Our team owns Sandbox, a feature of our flagship product Support that allows customers to create a test environment isolated from their production environment. Enterprise customers have been wanting more from our Sandboxes for a long time. We’re in the process of re-architecting this feature introducing the ability to view a history of configuration changes, compare these changes across production/sandbox environments and pushing changes from Sandboxes to production environments. If you want exposure to many different codebases, languages and technologies, Sandbox will be able to provide all of this and more.

What you get to do every day: **

• Help plan and develop a new multi-product service.

• Engage and collaborate with Engineers across our global offices to achieve project goals.

• Work closely with Product Owners, Designers, Security, Operations and Test Engineers across all phases of the software lifecycle.

• Continuously improve your own and your teammates’ technical ability via mentoring, PR reviews and feedback.

• Successfully move code changes through development and QA stages to production.

• Actively seek to improve our infrastructure, code and processes.

• Write reliable, reusable and practical code for the high availability services that Zendesk provides.

What you bring to the role: **

• A strong technical background, with an understanding of the current trends and tools in the JavaScript and browser space.

• A good knowledge of JavaScript build tools, like NPM, Yarn and Webpack. Time spent using React or a similar framework is also important.

• Experience building complex, robust and reliable user interfaces in the browser.

• A culture of teaching, learning, growth and innovation.

• An interest in the accessibility, usability and performance of a browser-based user experience.

• The ability to work across Product and Engineering teams and you want to be an advocate for your team’s technology.

• Bonuses: Experience working with custom front-end frameworks, modular delivery or any other approaches to improving web developer productivity. Experience with one or more server-side languages (Ruby/Nodejs/Golang or equivalent). Additionally, Static typing / Typescript would be regarded highly.

That said, if your experience looks a little different from what we’ve identified and you think you can bring a lot to our team, we’d love to learn more about you!

About Zendesk – Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.

We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Job Types: Full-time, Permanent

Salary: $100,000.00 – $120,000.00 per year

Benefits:

• Employee stock purchase plan
• Health insurance
• Professional development assistance
• Referral program
• Work from home

Schedule:

• 8 hour shift

Supplementary Pay:

• Annual bonus

Education:

• Bachelor Degree (Preferred)

Experience:

• Software development: 1 year (Preferred)
• Information & Communication Technology Occupations: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)