Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom’s Workstyles (https://careers.zoom.us/zoom-workstyles) .
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Zoom Video Communications is looking for a Product Marketing Manager to join our UCaaS Product Marketing team. This role will be focused on growing awareness, demand, and adoption of our business communications solutions like Zoom Phone. In this cross-functional role, you will work closely with our product, sales, channel, CSM, and marketing teams to help create campaigns, enablement tactics, and strong positioning by segmentation to drive revenue and usage. You will report to our Manager, UCaas Product Marketing Manager.
Responsibilities:
Strategy: Be a key leader along with counterparts from sales and product in driving and meeting goals to grow our revenue and product usage. Work closely with product marketing, solutions marketing, and competitive teams to fully understand the market, segmentation, competitive landscape, key differentiators, and opportunities globally.
Analytics: Analyze data to identify opportunities including pricing, sales and channel performance, and trends amongst usage. Identify ways to improve the customer buy and onboarding flows to simplify and remove friction from the process and increase adoption.
Segmentation: Create segmented efforts by geography, size, and buyer type and determine where to focus our efforts and how our positioning and messaging change depending on the audience.
Voice of the customer: Be the voice of the customer on how our customers use Zoom’s business communication tools, understand why customers like our solutions, and determine what features are needed for better adoption.
Enablement: Work closely with the sales and partner enablement, channel marketing, and customer success teams on strategies and content to meet business goals and create champions within the organization.
Content: Lead the marketing team on the content direction for campaigns, websites, blogs, webinars, and other demand-gen vehicles. Roll up your sleeves to make sure cross-functional teams have updated key messaging documents, videos, presentations, datasheets, white papers, battle card contributions, and other assets.
Requirements:
Bachelor’s Degree / MBA (preferred)
8+ years of professional experience in product marketing or growth marketing for a SaaS company
Experience in the UCaaS/telecom space is ideal
You have excellent leadership skills and are successful in matrixed organizations
You are analytical and like to use data to identify opportunities and drive impactful results
You’re a pro at positioning and building differentiated messaging and assets
You’re humble and have a natural curiosity to always learn more
You are comfortable presenting in front of executives
You are a team player and have strong interpersonal skills
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected].
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected].
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here (https://careers.zoom.us/benefits) .
Explore Zoom:
Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)
Browse Awards and Employee Reviews on Comparably
Visit our Blog (https://blog.zoom.us/category/company-news/)
Zoom with us!
Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)
View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site (https://careers.zoom.us/home) .
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