Zurich Gruppe Deutschland Hiring for Claims Fraud Investigator – (Part-Time, Job-Share and Full-Time) at Remote Full Time

Location: UK Flexible

Closing date: 7th June 2022

We’re the #1 best place to work in the insurance industry!

We’re delighted to have been awarded a Glassdoor Employees’ Choice award, recognising us in the top 20 UK’s Best Places to Work in 2022 and the only UK insurer to make the list. The Employee’s Choice award recognises employers that shine brightest according to those who know a company best – the employees.

The opportunity:

At Zurich, we pride ourselves on technical claims handling, a fine attention to detail, getting things right first time and achieving stellar outcomes for our customers and our business.

The Glasgow Claims Investigation Team is recruiting for the role of Claims Fraud Investigator. The Glasgow CIT form just part of the award-winning Claims Investigation Unit – a 50+ strong force comprising of desktop & field investigators, intelligence analysts, major loss specialists and experts in cutting edge counter-fraud technology. We are looking for someone with a passion for preventing fraud & financial crime and who is driven to achieve the best possible outcomes.

The Claims Investigation Unit plays a vital role in protecting Zurich and its customers from fraud, successfully achieving savings upwards of £60m per year. It is recognised as being amongst the best in class within the UK industry and beyond. This opportunity presents a rare and excellent opportunity for you to join us as we embark on raising our performance levels even further and staying several steps ahead of fraudsters and criminal networks.

This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

The successful applicant will:

• Handle a portfolio of suspected fraudulent motor claims up to a value of £150,000. Your portfolio will stretch across the English/Welsh, Scottish and Northern Ireland jurisdictions.
• Successfully defend Zurich and our customers from fraud risks and financial crime, driving the right cases to civil or criminal trial where applicable.
• Work across all referral sources to maximise retained investigations with a focus on technical excellence, data capture and quality handling.
• Work with industry-level peers through information sharing via the Insurance Fraud Bureau and other organisations.
• Contribute to our strategy targeting key fraud enablers across all geographical areas. You will work with the City of London’s Insurance Fraud Enforcement Department and other law enforcement agencies to maximise Zurich’s deterrent message.
• Work across Zurich’s functions including, Claims, Underwriting, Operations Sales and Marketing to promote Zurich’s counter fraud offering.

What are we looking for?

To be successful in this role you will have an advanced knowledge of claims and claims investigation. You will be able to work discreetly using your knowledge whilst working with a high customer focus.

What will you get in return?

As well as a competitive salary we also offer an excellent lifestyle benefits package which includes:

• 12% company pension contribution (employee contribution optional)
• 25 days holiday plus an additional 3 volunteering days
• Annual company bonuses
• Contribution to medical cover
• Discounted technology offers
• Virtual GP appointments
• Discounted gym membership,
• Free flu jab
• Discounted gadget insurance

At Zurich we will consider requests for flexible working on hiring. Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. Please talk to us at interview about the flexibility you may need.

Who we are:

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions – then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees – people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.

You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

Our Culture:

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.

We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.

We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.