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Canada
Centre for Education & Training Employment Hiring for Administrative Assistant Job at Brampton Full Time
- Attentively greets clients and visitors to the centre and ensures they are attended to in a timely manner
- Answers phones promptly and minimizes messages going to voice mail.
- Ensures that client phone messages are returned swiftly
- Schedules and monitors appointments using the HART System
- Confirms client appointments and reschedules and rebooks appointments for cancelled or missed dates
- Updates client information on the HARTs
- Performs a variety of clerical duties including filing, typing, photocopying, faxing, confidential record keeping, and document distribution in accordance with company policies and procedures.
- Receives and screens emails, visitors and phone calls using judgment, professionalism and business courtesy.
- Provides timely information and refers visitors or calls to other appropriate staff.
- Undertakes other duties assigned by Manager & Coordinators
- Secondary Education with training in office technology
- Knowledge of Achev and other programs relating to community and settlement programs in Peel and Halton Excellent communication skills, both verbal and written, to interact with a wide range of individuals in a wide range of situations which often require tact, diplomacy and discretion
- Experience in customer service
- Good interpersonal skills, cultural sensitivity, problem solving and self- managing organizational skills
- Ability to communicate in other languages an asset
- Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs and statistical record keeping
- Sensitivity to the diverse needs of adult learners and the multicultural community
- Strong interpersonal, problem solving and organizational skills
- Provision of satisfactory Criminal Record Check required
- Be available to work flexible shifts – days, evenings, weekends as needed
- Must have reliable vehicle and willing to work out of multiple designated sites as required
