Principal Software Devlopers
Deliver on our Premiers priority for digital transformation and be part of a high-profile digital program
Who we are
The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.
DCS has proudly introduced many innovations in service delivery and is continuing to adopt contemporary tools, techniques and systems to improve customer outcomes and operational efficiency.
DCS is currently undertaking an ambitious digital transformation of government services, underpinned by the Digital Government Strategy.
We support flexible working practices with staff working remotely during this time.
About the Project
The Licensing Program is key to DCS’ vision to be the world’s most customer centric government. It is our aim to engage through delivering smarter, user orientated digital solutions, reducing red tape, enhancing business productivity and protecting NSW communities.
The Licensing Program’s goal is to create end to end digital vocational licences from application and processing through to a digital licence on a customer’s phone. Replacing manual processes and products will increase the productivity of customers and agencies, contributing significant economic benefits to NSW.
About the Role
The Program is seeking multiple temporary and ongoing technical resources to change the way licensing services are delivered to the citizens of NSW.
We are looking for Principal Software Engineers to work within dedicated, multi-disciplinary product teams to deliver outcomes using Agile methodology.
We are developing a new platform that uses SQL capabilities to improve customer and user experiences; cutting across agency lines to deliver true end to end services from Service NSW front-end, through to regulators and platform.
You are capable of leading the build/configuration and deployment of high-quality, reliable, reusable and maintainable ICT / Digital systems to support the delivery of strategic objectives for the Organisation and/or partner agencies.
You can lead end-to-end product development through build/configuration, release, maintenance and enhancement of product features while applying appropriate security controls, that are fit for purpose and in alignment with ICT / Digital strategy, to deliver high quality products, systems, processes, technologies and/or services which are thoroughly tested and optimised.
You will have extensive experience in working in a fully agile software development environment and good working knowledge of technologies outlined below.
You will be self-motivated and have demonstrated experience in working in a collaborative, multi-disciplinary teams and a record of achievement in a high-pressured, deadline driven environment.
Working at Department of Customer Service
The Department of Customer Service is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Employment in these roles may require COVID Vaccination based on WHS risk assessment outcomes
Closing Date: Monday, 25th October 2021 (10.59am) Your application should include a covering letter [maximum two pages] and an up-to-date resume of no more than five pages which clearly details your skills and experience as relevant to this position. There are no selection criteria to be addressed.
Our Commitment to Diversity & Flexibility
We are committed to diversity,?inclusion?and new ways of working?
The Department of Customer Service serves all the people of NSW and we want?to reflect that diversity in our people.?We?welcome and encourage applications from?people with disability,?Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans,?carers,?refugees, people in regional NSW?and?people of all ages. We strive to be an inclusive workplace where all our people can bring their?authentic selves to work without judgement.?
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.??
If you do require an adjustment during the recruitment process, please notify us on your application form
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