HUDSON GROUP Hiring for Dunkin' Store Manager at New York, New York Full Time

Dunkin’ Store Manager

Summary

Title: Dunkin’ Store Manager

ID: 14369001021

City, State: New York, NY

Department: Operations

Location: New York Pennsylvania Station

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Description

GROW With US !

Hudson is North America’s leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn’t serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We’re dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler’s Best Friend. We strive to ensure we’re fulfilling our team members’ career potentials through training, skills-development, and career pathways – as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:

• A 20% off Hudson Employee Discount

• 50% Discount for all Food and Beverage items at the store

This Dunkin’ Store Manager Position Is For You, If You Would Enjoy:

• Being responsible for the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation. While helping to promote an overall corporate image of excellence through a strong work ethic, leading by example, and the consistent delivery of excellent customer service.

• Supporting Shift leaders as directed by the district manager in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales.

• Working at New York Pennsylvania Station, and representing the Dunkin’ Brand.

The Team Is Counting On You As A Dunkin’ Store Manager To:

• Have open / flexible availability and be able to work mornings, afternoons & evenings, weekdays, weekends and Holidays

• Work a full-time schedule

Key Accountabilities:

• Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.

• Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the District Manager.

• Support development of team members through effective cross training, deployment, and delegation of responsibilities.

• Hold team members accountable for their behavior and performance, addressing concerns promptly.

• Hold guests as highest priority and role model exceptional guest service.

• Promotes an environment where there is a sense of urgency to satisfy guests.

• Ensure Brand standards, recipes and systems are executed.

• Monitor team performance to ensure quality, service, and cleanliness standards are met at all times.

• Drive sales through effective execution of restaurant standards and marketing initiatives.

• Delegate and lead processes to control labor costs, food costs, waste management and cash.

• Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.

• Develop action plans to target opportunities, and implement plans designed to achieve goals.

• Comply with all restaurant, and Brand standards.

Required Qualifications:

• Food and Beverage, Retail, and Management experience.

• Complete all required trainings including ServSafe® and the NYC Health License or able to obtain one within the first 30 days of employment.

• Anticipate and understand guests’ needs and exceed their expectations.

• Set compelling targets and deliver on commitments.

• Make good decisions based on analysis, experience and judgment.

• Get the right people in the right places, enabling them to make decisions and celebrate success as a team.

• Use interpersonal skills to confront tough issues and resolve disagreements constructively.

• Provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals

• Able to clearly express oneself verbally and in writing (English)

• Ability to read and complete all sales reports needed for day to day operational understanding.

• Math, Financial and Waste Management

• At least 18 years of age (where applicable)

Preferred Qualifications:

• High School Diploma or equivalent.

Some Of Our Company-Offered Benefits For You And Your Family Include:

• Health & Well Being: Medical/Dental/Vision Insurance

• Paid Time Off

• Various Personal and Parental Leave Programs

• Universal Life Insurance

• Retirement Programs & Matching Employee Contributions: 401K & RRSP

• Employee Recognition & Anniversary Programs

• Training, Development, and Growth Opportunities

• Tuition Assistance & Scholarship Programs

Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123