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United States
Melaleuca, Inc Hiring for Hot Shot/Order Entry Specialist (3 to 4 days per month) Job at Rexburg, ID Full Time
Company Profile
:
At Melaleuca, our mission is to enhance the lives of those we touch by helping people reach their goals. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For nearly 35 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.
Overview
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Our English Order Entry team members are passionate about bringing our products to life for our customers and resolving any issues they may have. Melaleuca relentlessly strives to delight our customers and provide them with an optimal shopping experience. Our Order Entry team members play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.
Responsibilities
:
- Answer calls in a professional and courteous manner with a goal of having the customer feeling “delighted”
- Increase average order size using effective-cross selling techniques
- Analyze customer situations and determine which department the customer needs to speak with in order to serve them best
- Accurately place telephone orders
- Work independently and professionally
Qualifications
:
Are you:
- Proficient in keyboarding and computer skills
- Able to analyze problems
- Able to work under stress
- Able to perform essential duties and responsibilities with efficiency and accuracy
- Able to handle confidential information
- Able to type 30+ WPM
Why Melaleuca
:
Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.
Great culture – flexibility is a must in this position; you’ll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.
And much more!
