Overview:
Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
Essential Functions:
Greets patients and directs them to appropriate departments
Answers multiple phone lines; directs calls and takes messages as needed
Verifies patient information and insurance eligibility; collects payments
Directs patients to complete forms and processes patient-related paperwork
Informs provider’s assistant of no shows and cancellations
Makes follow-up appointments for patients and calls patients to confirm appointments
Contacts “bumped” patients and reschedules appointments as appropriate
Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned
Required:
Experience
Minimum:
Up to and including one year of experience
Experience working with the public
Preferred:
Over one year of experience and up to and including three years of experience
Experience in medical reception and customer service
Requirement:
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Knowledge, Skills, and Abilities:
Customer service oriented
Excellent verbal and written communication skills
Computer literate
Able to type 25 wpm.
Detail oriented
Capable of working independently as required
Preferred: Fluent in Spanish or in another language.
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Careers with OptumCare. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health – related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(SM)
Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Description This role may also be located in our Playa Vista, CA campus. Remarque : En postulant a cette...
Apply For This JobTeach what you love with the most flexible online tutoring platform out there and earn thousands of $$$. Are you...
Apply For This JobThe Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and...
Apply For This JobJob Description Company Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing...
Apply For This JobBecome part of the Converse Team Converse is a place to explore potential, break barriers and push out the edges...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Cashier: Greets customers at the cashier window in a pleasant and professional manner. Computes customer...
Apply For This Job