Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
Greets patients and directs them to appropriate departments
Answers multiple phone lines; directs calls and takes messages as needed
Verifies patient information and insurance eligibility; collects payments
Directs patients to complete forms and processes patient-related paperwork
Informs provider’s assistant of no shows and cancellations
Makes follow-up appointments for patients and calls patients to confirm appointments
Contacts “bumped” patients and reschedules appointments as appropriate
Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned
Up to and including one year of experience
Experience working with the public
Over one year of experience and up to and including three years of experience
Experience in medical reception and customer service
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Knowledge, Skills, and Abilities:
Customer service oriented
Excellent verbal and written communication skills
Able to type 25 wpm.
Capable of working independently as required
Preferred: Fluent in Spanish or in another language.
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Careers with OptumCare. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health – related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(SM)
Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Summary The Robert J. Dole VA Medical Center is seeking a highly qualified candidate for a Security Assistant/Dispatcher position in...Apply For This Job
Description SHIFT: Day Job SCHEDULE: Full-time Your Talent. Our Vision . At Beacon Health Options, a proud member of the...Apply For This Job
Job Title Academic Advisor I Agency Texas A&M International University Department University College Proposed Minimum Salary Commensurate Job Location Laredo,...Apply For This Job
Posting Details Position Title Systems Analyst Work Location Springfield Campus Department Computer Svc-Applications HR Home Department 097100 COMPUTER SERVICES Pay...Apply For This Job
Description: detailing, drafting, updated drawings. Skills: Design, autocad 2d, Mechanical Engineering, Drafting, Mechanical design, Autocad Top Skills Details: Design,autocad 2d...Apply For This Job
Description: The Lab Technician accountability is based on part or all the following functions as required by the business: Experimental...Apply For This Job