A Plus Tree, LLC Looking for Entry Level Web Developer at Salt Lake City, UT Full Time

At A Plus Tree, we are seeking a passionate, entry-level web developer to be the first point of contact to troubleshoot common questions and issues concerning our software products. This role offers the unique opportunity to gain developer experience while providing support and conducting operations for our Help Desk. The developer will assist with Angular, PHP, and MySQL technologies, giving them the perfect platform to hone their coding skills.

Responsibilities

• Managing day-to-day operations of the company Help Desk as the initial point of contact to troubleshoot and/or filter and direct requests to the appropriate departments.
• Coordinating hardware asset management, including procurement, tracking, auditing, and disposal
• Creating and updating the Arbor Plus / Treezi wiki-based software manual (procedural documentation).
• Composing and sending out emails concerning new feature updates.
• Conducting application testing for mobile and web platforms, reporting results.
• Addressing initial help desk queries, troubleshooting & documenting reported issues, and ensuring their escalation.
• Executing maintenance scripts to fulfill common help desk requests.
• Identifying and creating processes for improving support functions.
• Opportunities to participate in small-scale development projects in Angular, PHP, and MySQL to gain practical experience.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Information Technology and Information Systems, Computer Science or Information Science, or similar field preferred
• Familiarity with Angular, PHP, and MySQL (college-level project experience or equivalent)
• Proficiency in Microsoft products including Word, Excel, Outlook & PowerPoint
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Attention to detail and strong problem-solving skills
• Interest or prior experience in technical documentation and process creation/documentation (preferred but not required)
• A willingness to learn and adapt in a fast-paced environment.

This position is perfect for a recent graduate or a candidate looking to gain real-world development experience. At A Plus Tree, you will have the chance to apply your academic knowledge to meaningful projects while also providing essential technical support.

Benefits

Health insurance, Dental insurance, Health savings account, Life insurance, Paid time off, Vision insurance, 401(k).

• A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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