AA New Zealand Looking for Insurance Consultant – Life, Pet and Travel at Hamilton, Waikato, New Zealand Full Time

Are you ready to help guide New Zealanders on their life journeys?

AA is an iconic and trusted NZ brand. For our insurances, we put trust at the forefront of everything we do and is why we have a suite of Reader’s Digest ‘Most Trusted’ awards to support this.

As an Insurance Consultant, you will join a friendly and supportive team where you will manage inbound and outbound calls, emails and sales and customer queries across our range of products and services – which include Life, Pet, Travel and extend to AA Membership.

Flexibility and your development are key here. You can work 40 hours per week on a roster-based system between Monday to Friday 8am-6pm and we can provide hybrid WFH options provided you meet our criteria and undergo our Hamilton-based training.

Our next intake starts late February (start date negotiable), which gives you plenty of time to fully appreciate a Kiwi summer before you start your way on your career path!

This role would really suit someone who:

You are a customer service representative with a big heart for helping. You will certainly thrive when you are in a busy and fast paced environment and are comfortable navigating multiple IT systems. However, at the core of it, is your motivation to help every day New Zealanders to navigate life’s journeys and get them sorted with the right product at the right time.

• Excellent written and verbal communication.
• Capability to work within a wider team.
• Proven background working across multiple IT systems.
• Empathetic, with a positive outlook
• You don’t have to come from an insurance, financial services and or Contact Centre background – we can provide training and support so you can hit the ground running. This will be provided in house / face to face at our Hamilton CBD location.

What AA can offer you:

This is a great opportunity to kick start your training and development with a strong focus on professional growth, and a clear path for your career development.

• A day off on your birthday!
• Free Annual AA Membership (with all Member Benefits)
• Option to apply for hybrid Work-from-home after Hamilton-based induction and training.
• In Hamilton we do have a newly renovated light and bright office space.
• Focus on health and wellbeing (free fruit, EAP Services, Health and Wellbeing Program, free flu vaccinations, insurance discounts etc )

If this sounds like you, we would love for you to apply online today! Applications will be viewed on submission so get in quick!