Abano Healthcare Group Looking for Receptionist | Lumino Mt Eden | Full-time at Auckland, Auckland, New Zealand Full Time

Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.

Job Description

Lumino Mt Eden is currently on the lookout for an experienced Dental Receptionist to join the team on a Permanent, Full-time basis!

We are a high-performing team of professionals who take great pride in the services and care we provide our patients.

As one of our receptionists, you will be the friendly face that our patients see when they enter our doors and the voice they hear when they call our practice. A typical day will see you assisting our patients with their enquiries, generating and confirming appointment bookings for our clinicians, processing, banking, and other ad hoc administrative duties.

This is a fast-paced role where no two days are the same. Therefore, we require an experienced receptionist, ideally with experience working within the dental or healthcare industry.

Responsibilities

• Greet patients in person and over the phone in a friendly and professional manner.
• Respond to Patient emails and queries.
• Process payments and book appointments
• Maintain accurate patient records and filing systems.

Schedule: Monday to Friday from 8:00 am to 5:30 pm

Qualifications

• Previous receptionist experience is preffered, ideally within the dental industry.
• Excellent customer service and communication skills
• Proficiency in using computer software applications.
• Experience with file keeping and data entry.
• Ability to work in a fast-paced environment.

Additional Information

• A large company that offers internal mobility
• Long service benefits
• Discounted Southern Cross health insurance
• Discounts at a range of retailers through Boost Benefits

The Location

Our practice is one of the largest and busiest in the Lumino family, boasting a dedicated team of 4 dentists and 4 hygienists/therapists. Many of us have worked together for over a decade, creating a warm and fun atmosphere that our patients appreciate.

Applying with Us? Here’s What to Expect!

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!