Overview
Essential Functions
At all times follow all safety precautions
Interact with passengers in a positive interpersonal way
Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)
Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
Responsibilities
Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are
The employee is responsible for driving any ABM vehicle other than the passenger shuttle and the passenger buses.
Effectively operating current technology requires tracking and processing work orders.
Always perform equipment Pre-Ops check at the beginning of the shift by the ES&H manual.
Adhere to all ADA and Air Carrier Access Act non-discrimination requirements.
Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Miscellaneous duties as assigned
In-terminal plane transfers, originating passengers, or destination-arriving passengers
Assist passengers at baggage claim as necessary
Coordinate with dispatcher for assignments (dependent on airport)
Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
Complete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger
REQNUMBER: 49798
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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