Accident Compensation Corporation Hiring for Team Leader Supported Recovery Job at Manukau City , New Zealand Full Time

• Customer focussed leadership
• Continually improve employee experience to encourage engaged, motivated and empowered teams
• Join an organisation that supports and develops your career

If you are a customer focussed leader who thrives on consistency, collaboration and ensuring your team delivers a quality customer experiences and outcomes to customers this is the role for you.

ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.

We are an amazing organisation and we seek an amazing Team leader.
One who will be a visible and someone who will engage, motivate, and ensure everyone is delivering a positive customer experience.
You will be a listener and observer. You will be in your element coaching and mentoring, both the team and individuals providing support to ensure their success. You will need to be able to work in a super-fast paced environment and be able to work collaboratively, accepting and providing feedback daily.

What we are looking for from you to be successful in this role:

• Leadership experience in a customer focused or service delivery environment or demonstrated leadership within a team or project
• Proven ability to motivate operational teams to achieve customer outcomes using data and insights
• Experience coaching people to achieve outcomes, adapting your approach to suit individual needs and styles
• Strong interpersonal skills with the ability to make pragmatic decisions in complex and/or challenging situations
• The ability to positively influence employee experience to build engagement
• To walk the talk

Working at ACC:

We know that a diverse and inclusive team helps us meet the needs of our customer, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Māori me ngā tikanga.

Join us – an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

For further information, please click Team Leader- Position Description to see the position description

Applications will run through Sunday 8 August 2021

Applications will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email vicki.jeffries@acc.co.nz