We empower the best people to help sustain our world. 100% employee-owned. Independence guaranteed.Company:ACRT Services, Inc.About The Team ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States, including vegetation management consulting, arborist training, customized safety courses, technology solutions, utility metering services, and more. At ACRT Services, our organizational culture is built on four strategic pillars including the people and the amazing things they can accomplish, dedication and the success it brings over the long term, process and the benefits of a job done right and education and the difference it can mean in the lives of those we touch.About the RoleThis position will assist with designing the company’s IT Infrastructure and related computer systems, as well as maintaining said systems. This includes LANs, WANs, email, web and other servers, laptop, desktop, mobile devices, and security monitoring tools. This role will report to the IT Infrastructure manager.What You’ll DoAdminister LANs, WANs, network segments, Internet, and intranet systemsAdminister network security tools to protect all connected systemsTroubleshoot problems escalated from the helpdesk technician teamEvaluate and modify system performance on servers and network equipment.Maintain integrity of the network, server deployment, and securityEnsure network connectivity throughout the company’s LAN/WAN infrastructure is on par with technical considerationsDesign and implement methods for authentication and authorization of directory servicesAdminister servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patchesAbout YouMust haves:Education: Bachelor’s degree3 years of related system administration experienceNice to haves:Education: Bachelor’s degree Computer Science3-5 years of related system administration experienceYour SkillsAnalytical abilities to document IT requirements and configurations.Formulate and introduce new ideas and processes which improve performance and productivity.Highly Effective decisions making skills in handling numerous projects under pressure.Ability to think analytically and be a problem solver.Must be highly organized, able to manage and maintain many priorities simultaneously.Able to work independently and within a team to meet deadlines.Gather and interpret relevant data and information.Additional Preferred Skills:Prior experience with designing and administering IT infrastructure, specifically Microsoft Server, Microsoft Active Directory, Windows 10.Prior experience with LAN / WAN networking and related equipment. SD-WAN experience a plus.Experience maintaining an MDM solution like Intune or MAAS360.Proven customer support experience.Experience with Office365 and Microsoft Azure.Prior experience with Infrastructure & security apps like Solarwinds, OpenDNS, Alien Vault, N-Central, SentinelOne, and Computrace.Experience with managing application licenses and server certificates.BenefitsHealth and SafetyGroup health plans including medical/prescription, dental, vision and a variety of other coverage optionsCompany paid group life insurance, accidental death & dismemberment insurance, short- and long-term disabilityFlexible Spending Accounts or an option for a Health Saving Account with company matchCompany paid Employee Assistance Program (EAP) for all employees and eligible family membersRetirementAutomatic enrollment in the Employee Stock Ownership Plan (ESOP) at no costRoth or Traditional 401(k) Retirement plan with company match Time Off
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