Acumen Recruitment Hiring for Apple Customer Advisor – Relocate to Athens (Incl. Hotel + Flights) Job at Ireland , Ireland Full Time

No previous experience is required for this role as all training will be provided.

Start date:

– There is start dates all through October and Early November –

Position:

Customer Support Advisor.

Salary:

– 1.045€ gross, (€825,55 after taxes) per month

– Bonus up to €200 (€158 after taxes) apart from the salary

Total amount: €983,55

The cost of living in Athens is significantly lower than in the Irish capital. As well as rents and property prices, groceries, restaurants, transportation and utility bills will all work out cheaper.

What your responsibilities will be:

· You will be expected to determine whether issue is connectivity, device or system related

· You will be expected to guide customer in solving issue

· You will be expected to gather rapport on details about the expectations and needs of the customer.

· You will be expected to create a tailored session to help the customer utilize the device’s features to his benefit,

· You will be expected to ask discovery questions to understand the customer needs.

· You will be expected to make an educated suggestion of a product that meets the customer needs

· You will be expected to place the order and advise about the next steps.

· You will be expected to understand from probing and investigation what the customer needs

Requirements:

· Fluency in English

· Exceptional communication & soft skills, as well as problem-solving skills

· Computer knowledge/tech savviness

· Resourceful, able to multitask

· Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits:

· The company will provide you the flight ticket to Greece and upon your arrival a taxi will collect you from the airport and drop you to the hotel, where you are going to be accommodated for up to two weeks (all paid by the company).

· They will support you to find an apartment or room to rent. Real estate agent’s fee is covered by the company.

· They are going to arrange all the documents you need so as to apply for a tax and insurance number & to open a bank account

· Numerous benefits and discounts

· Full training by certified instructors

· Professional growth & development opportunities

· Special events as well as community & social responsibility initiatives

· Free online Greek language courses

· State of the art premises, providing a great working environment with relaxing break areas

If you think that you may be interested to hear more information about this position, please apply with your updated CV and one of our experienced recruiters will call you within 24 hours.

Reference ID: IRE9

Job Type: Full-time

Schedule:

• 8 hour shift