Adecco Hiring For IT Helpdesk Support (Bank/Perm/up to 6k) at Singapore Full Time

• Diploma or degree holder in Information Technology, Computer Science or relevant fields
• At least 1 years of experience in a service desk/helpdesk/technical support role preferred in banking industry
• Knowledge of basic IT

Job Description

• Provide helpdesk support and resolve problems to the end user’s satisfaction.
• Monitor and respond quickly and effectively to requests received by phone or e-mail.
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
• Setup, configure and computer client workstations, mobile devices and printers.
• Administration of telephone system and voice recording.
• Support in execution of project related assignments and tasks
• Assist onboarding process of new users and setup necessary hardware, software and access rights.
• Assist and local telephony system (incl. voice recording).
• Procurement process of end user hardware.
• Execute daily voice recording log checks.
• Keep IT inventory up to date.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to **********@adecco.com
• All shortlisted candidates will be contacted