AdventHealth Hiring for Program Manager – Digestive Health & Surgery Institute at Orlando, Florida Full Time

Description

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Day

The community you’ll be caring for:

Location: 601 E. Rollins St., Orlando, FL 32801

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando

• serves as the major tertiary facility for much of the Southeast, the Caribbean and South America

• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country

• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

The role you’ll contribute:

The Digestive Health Institute – Program Manager serves as an expert in change management, performance improvement, project management methodologies for the Digestive Institute. Serves as the liaison for Executive Director, Digestive Health & Surgery Institute and Program Medical Director Digestive Health and Surgery Institute (Gastroenterology, Colorectal Surgery, General Surgery, Endocrinology / Diabetes Institute) , working closely with the leadership team of Acute Care Services (ACS), Integrated Health Services (IHS), Institute leadership, Finance, and Business Development on initiatives include new program development, care model optimization, care transformation, specialty accreditation and certifications, and third party partnerships. Responsible for leading multiple strategic initiatives for the Institutes across the Central Florida Division as directed by the organizations strategic priorities. This strategic role is responsible for collaborating with executives, leaders, and physicians across the division to ensure appropriate processes and resources for successful strategic program execution.Designs and develops comprehensive programs and identifies barriers to execution to meet organizational timelines. Responsible for building relationships that foster collaboration and trust while ensuring all program deadlines, documentation, and accountabilities are met. Serves as a content expert in change management and performance improvement strategies to drive execution.

The value you’ll bring to the team:

• Responsible for oversight strategic program management, process improvement and program design across the Institutes for the Central Florida Division. Works with Digestive Health Institute and campus executives to appropriately scope out strategic initiatives, engage executive sponsors, facilitate program development, identify barriers and create solutions to mitigate risk, and monitor measures of success. Collaborates with Institute and campus leadership in the development of Proformas as part of new program implementation.

• On behalf of Vice President of Digestive Health Institute, autonomously manages executive level projects, presents at divisional and market committees, communicates strategic program updates with Institute leadership team. Partners with the Institute’s Program Medical Director of Digestive Health on physician performance improvement initiatives.

• Serves as content expert on performance improvement and change management methodologies. Responsible for redesigning processes or developing clinical and operational processes for new service line programs. Utilizes expert knowledge on change management and performance improvement to partner with leadership for successful project execution.

• Leads the development of comprehensive return on investment (ROI) for each strategic program implementation or large quality improvement initiative to quantify investment and track overall cost reduction. Partners with financial, operational, and executive leaders to monitor progress and success.

• Prioritizes multiple competing projects, deadlines, and customer relationships. Manage project objectives within the project scope and timeframe. Ability to work autonomously on executive level projects with minimal direction. Responsible for overseeing Institute performance metrics to identify areas of performance improvement opportunity.

• Partners with corporate analytics to design and implement dashboards to monitor key indicators and processes to ensure long term success. Serves as liaison with leadership to identify barriers and design of performance improvement initiatives to improve performance.

• Serves as an internal consultant to the Digestive Institute leadership team on performance improvement and change management by helping to scope projects, identify opportunities, redesign operational processes, and implement changes. Responsible for developing training and educational opportunities for leadership to enhance organizational talent.

• Responsible for oversight of Digestive Health Institute specialty accreditation and certification programs across the Central Florida Division. Collaborates with Digestive Health Institute and operational leaders to ensure ongoing regulatory compliance, comprehensive gap analysis, action plan and monitoring, as well as overall program structure.

• Mentors and develops leaders as a subject matter expert in performance improvement, project management, and change management tools and methodologies. Provides project guidance to Institute team members and may assign support tasks/responsibilities as necessary.

Qualifications

The expertise and experiences you’ll need to succeed:

Minimum Qualifications:

• Bachelor’s degree with six or more years of relevant experience, or

• Master’s degree with four or more years of relevant experience in Healthcare, Business or related field

• Experience leading complex organization projects

• Project Management and/or Performance Improvement experience

• Responsible for overseeing numerous national accreditations to ensure compliance

• Expert with quality & process improvement methodologies

• Strong interpersonal skills, ability to build relationships with various disciplines that foster trust

• Strong leadership skills including public speaking, communication, and team building

• Strategic Program development and multi-year planning processes

• Strong critical thinking skills and ability to balance multiple competing priorities

• Strong analytics skills

• Ability to work in a complex matrix relationship

• Ability to mentor, enhance, and engage organizational talent

• Working knowledge of Microsoft Office (Outlook, Word, Powerpoint and Excel)

Preferred Qualifications:

• Project Management Certification

• Project Management Professional (PMP) Certification

• Certified Professional in Healthcare Quality (CPHQ)

• Lean / Six Sigma Black Belt or other equivalent certfication

• Change Management certification

• Certified Associate in Project Management (CAPM)

• Lean Six Sigma Green Belt or eqivalent quality certification

• Experience leading national specialty accreditation or certification

• Leadership experience in a large healthcare system

• Experience working in large healthcare systems in specialty service lines such as: Digestive Health, GI, cardiovascular, neurosurgery, oncology, general surgery or critical care areas

• Strategic program development

• National specialty accreditation and certifications

• Quality improvement experience with outcomes, value-based purchasing, bundle payment, and other national quality improvement initiatives

• Business and Program Development

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Digestive Health Services

Organization: AdventHealth Orlando

Schedule: 1 – Day

Shift: AdventHealth Orl Support

Req ID: 23009121

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.