About Airways
Our people manage New Zealand’s 30 million square kms of airspace, providing air traffic control, surveillance, communication, flight inspection, mapping, and airspace design services. We work with government, regulatory authorities, airlines, airports, and the general aviation community to ensure pilots, passengers and goods reach their destination – safely. At Airways, our values underpin all that we do. We value Safety, Each Other, Excellence and Success in all that we do.
Our organisation is made up of operational business groups that are supported by governance and corporate services functions. To learn more about our people and organisational structure, check out www.airways.co.nz/about .
About The Role
The People & Partnerships Group manages our people, customer and stakeholder relationships, communications, sustainability, and strategy. They ensure an integrated approach to managing internal and external relationships, promoting a customer-focused and engaged workplace culture. They oversee strategic customer and stakeholder relationships, communications, and the development of the Airways Corporate Strategy, including sustainability. The Group plays a critical role in supporting the business to achieve its objectives by providing high-quality services and advice that is proactive, innovative, and impactful.
Airways is looking for Head of Customer & Stakeholder Management, someone that has strong experience in, and is passionate about, creating, managing and growing relationships across commercial and government environments.
Reporting to the GM People & Partnership, the Head of Customer & Stakeholder Management is responsible for developing, managing, and leading a team focused on achieving excellence in customer and stakeholder management for Airways.
This is an exciting and senior-level relationship role that will oversee and determine the direction and success of Airways’ relationships with strategically important customers and stakeholders. These include our Shareholding Ministers and government officials; airports; airlines; general aviation and the Defence Force. Alongside customer and stakeholder managers, the position will have direct relationships with key stakeholders.
Some Of Your Key Areas Of Focus
About You
To be successful in the role, you will have:
To Apply
If you are interested in this exciting newly created leadership opportunity, please submit your application (CV and Cover Letter) via the job advertisement.
Application closing date is Sunday, 28 January 2024.
Position description Apply now
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