Alberta Blue Cross Hiring For Clinical Assistant – Clinical Drug Services at Edmonton, AB Full Time

Let’s impact lives for the better!

Alberta Blue Cross® is Alberta based, not-for-profit and dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for training and career growth.

OVERVIEW:

Alberta Blue Cross has an excellent opportunity for individuals to apply their superior judgment and logical decision-making skills to a variety of processes we have in place to meet the needs of both internal and external customers. The primary focus will be the use of pharmaceutical and disease state knowledge to support the determination of drug eligibility via special authorization. Special authorization is a process whereby physicians can request coverage for specific drugs for their patients.

WHAT YOU WILL DO:

• Works independently to assess, render decisions, and determine appropriate system entry and correspondence for select requests which are more clinically complex than those handled by the department’s analysts but less complex than those processed by the clinical pharmacists, according to established guidelines and procedures.
• Assists pharmacists in procedure updates and maintenance of drug benefit lists/supplements.
• Assists with verification of select requests by analysts
• Serves as a resource for Alberta Blue Cross internal and external customers regarding special authorizations, related requests, and inquiries
• Supports various projects and analyses using Excel, Word, Access, and other computer software.

WHAT YOU WILL HAVE:

• Completion of a medical or Health Sciences related degree (i.e. pharmacology).
• Exceptional analytical, decision-making, and problem-solving skills are required.
• Knowledge of medical terminology and pathophysiology is required. Familiarity with drug names is preferred.
• Strong attention to detail, organizational skills, and the desire for continuous learning is needed to meet the expectations of this role.
• Demonstrated commitment to quality customer service is required for success in this position. This includes the ability to establish and maintain effective working relationships with both internal and external customers.
• Must have a demonstrated ability to manage time effectively and work with minimum supervision in a team environment.
• Superior communication and interpersonal skills in a team environment are a must.
• Computer proficiency, particularly with Microsoft Office (i.e. Word and Excel, and preferably Access) is required.
• Must have demonstrated ability to meet the challenges of heavy workloads and frequent change.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca

COVID-19 Vaccination Notice: Alberta Blue Cross® has a COVID-19 Vaccination Policy that applies to all of its employees. As a condition of employment, successful job applicants will be asked to: (a) confirm their COVID-19 vaccination status and provide proof they are fully vaccinated*, OR (b) produce a valid negative COVID-19 test** on an ongoing basis, at their cost, completed within 72 hours of working at any Alberta Blue Cross workplace starting December 15, 2021. Successful candidates who cannot be fully vaccinated on the basis of a protected legal ground (i.e., medical condition/ disability; religious belief) may request exemption and accommodation.

• Fully vaccinated means having received all of the recommended number of doses of a COVID-19 vaccine, or a combination of COVID-19 vaccines, approved by Health Canada to produce an immune response to COVID-19 (i.e., at least two doses of a two-dose vaccine, or one dose of a single-dose vaccine) and at least 14 days have lapsed since the date on which the person received the last of the recommended doses.

**Heath Canada approved tests (PCR and point of care antigen test) administered by a health care professional (at home test kits are not acceptable).