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Alberta Health Services Looking for Administrative Support III at St. Paul, AB Full Time
Your Opportunity:
Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Completion of necessary documents to complete the registration process for WCB, RCMP, and/or NRA clients. Collect and receipt payment for clients that do not have valid health care insurance, uninsured services, ER physician notes, medical supplies, and immigration x-rays. Respond to telephone queries and requests for patient information as per appropriate guidelines. Depart ER visits in the regional registration system to include the attending physician, triage score, departure date and time, and discharge diagnosis promptly. Application of identification wristbands for all clients. Coordinate inpatient bed assignments in consultation with the Bed Utilization Coordinator/ Charge Nurses, and/or PCC. Separate client records and interfile utilizing terminal digit system and date order. Greet clients, visitors and staff, and direct them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Generate and complete discrepancy reports in a timely fashion. Complete deposits as per Finance guidelines and maintain the float. Accept sick calls from staff as applicable, and initiate calls to find appropriate relief. Health Information Records Management duties. Retrieval of patient charts from Health Information/ Records Management department outside of regular hours and log removal of the chart to appropriate nursing unit/physician. Other duties as required.
Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Completion of necessary documents to complete the registration process for WCB, RCMP, and/or NRA clients. Collect and receipt payment for clients that do not have valid health care insurance, uninsured services, ER physician notes, medical supplies, and immigration x-rays. Respond to telephone queries and requests for patient information as per appropriate guidelines. Depart ER visits in the regional registration system to include the attending physician, triage score, departure date and time, and discharge diagnosis promptly. Application of identification wristbands for all clients. Coordinate inpatient bed assignments in consultation with the Bed Utilization Coordinator/ Charge Nurses, and/or PCC. Separate client records and interfile utilizing terminal digit system and date order. Greet clients, visitors and staff, and direct them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Generate and complete discrepancy reports in a timely fashion. Complete deposits as per Finance guidelines and maintain the float. Accept sick calls from staff as applicable, and initiate calls to find appropriate relief. Health Information Records Management duties. Retrieval of patient charts from Health Information/ Records Management department outside of regular hours and log removal of the chart to appropriate nursing unit/physician. Other duties as required.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Department: NZ STPAUL HC Registration
Primary Location: St. Paul Health Centre
Multi-Site: Not Applicable
FTE: 0.00
Posting End Date: 23-FEB-2022
Employee Class: Casual/Relief
Date Available: 07-MAR-2022
Hours per Shift: 6.25, 6.75, 7.75, 11
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Nights, Weekends
Days Off: Other
Minimum Salary: $22.79
Maximum Salary: $27.69
Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Successful completion of Medical Terminology course. (Testing will be performed at the time of interview) Experience: 2 years reception experience. Working knowledge of patient/ client filing systems is an asset, particularly terminal digit systems. Skills: Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment while receiving minimal supervision. The excellent attendance record, reliability, and personal suitability must be demonstrated through employment references. Ability to read, write, and communicate effectively. Neat and well-groomed appearance. Superior customer service skills. Proven accuracy in spelling, keyboarding, and attention to detail. Minimum typing speed of 45 wpm. Testing will be performed. Proven initiative and ability to work with minimal supervision.
Preferred Qualifications:
The familiarity with Alberta Health Services and Programs is an asset.
