Customer Services
NI Network Infrastructure
23000004FU Requisition #
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Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team youll be part of
The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.
This position is part of the Nokia Network Infrastructure, Services, Care Delivery team in Wellington, New Zealand and will be providing IP technical support to customers in New Zealand and Pacific Islands.Technical support is performed as contracted with customers which involves meeting defined Service Level Agreements (SLAs). The role requires 24×7 on-call roster duties, including outage engineer responsibilities.Primary products supported are the Nokia IP Nodes such as the 7750, 7450, 7250, 7210 and 7705 as well as the Nokia Network Services Platform (NSP) portfolio of applications – including NFM-P.Close working relations with both the customers and internal Nokia staff are key. Nokia staff include, but are not limited to, regional Technical Assistance Centre (TAC), global Technical Expertise Centre (TEC) and Customer Technical Advocates (CTAs).
What you will learn and contribute to
Are you passionate about solving problems?
As part of our team, you will:
Your Skills And Experience
You have:
It would be nice if you also had:
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
Nokia’s employment decisions are made regardless of race, colour, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information
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