Job Description:
Allied Universal® is hiring a Branch Manager at Windsor
Under the direction of the Regional Vice President and General Manager, the Branch Manager is responsible for the overall management (financial, operational, and administrative) of the specific branch office to which the incumbent is assigned.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day management of the branch office, including client relations, new job startups/transitions of new accounts, and employee relations
Ensure client relations are maintained within Company standards, including regular contact with clients, proactive problem resolution, and oversight regarding daily client issues
Manage day to day operations of the branch, specifically coaching, developing, and guiding the branch staff to perform efficiently and effectively. Provide direct supervision of staff, ensure company policies and procedures (including reports and other measurement tools) are in place and being followed, administer coaching and disciplinary actions, and provide support to branch staff in execution of their job duties
Implement and monitor ongoing compliance with all company-wide programs such as licensing, investigations (employee and general liability/auto), employee benefit programs, office procedures, vehicle patrol policies, employee coaching/discipline, training programs, and all other such programs as they relate to the effective operation of the branch
Responsible for branch profitability, overseeing control of all financial impacts to the branch, including daily and weekly unbilled overtime and training expenses
Monitor daily and weekly reports and take timely corrective action to ensure compliance with policies and that responsible staff members are performing to expectations
Oversee the wage and salary administration for personnel, pursuant to corporate and provincial specific policies and procedures
Assist the Regional Vice President in planning on both a short-term and long-term basis, for future operational growth and expansion
Direct and administer the core security operation of the branch, providing guidance and support on all operational issues related to client relations (payroll and billing resolution, recruiting, and hiring, service issues, etc.)
Responsible for Fire/Life Safety issues at all customer and patrol locations, and direct the implementation of such programs, utilizing corporate resources where applicable
Monitor and direct the administration of operating expenses in all areas (e.g., labor, uniforms, and training) where they pertain to ongoing operative profitability
Monitor direct costs on a constant basis and reports on these issues to the Regional Vice President
Work closely with the Regional Manager in reviewing and updating of the operating budgets at assigned location and attend all operational meetings dealing with such issues as patrol, field management activity, post commander programs, open posts/staffing, and profit and loss
BASIC QUALIFICATIONS:
Formal Education, Licenses, and Certifications Required:Must possess one or more of the following:
Bachelor’s Degree in Sales, Marketing, or Business
Associate’s Degree in Sales, Marketing, or Business with two (2) years of management experience
High school diploma or equivalent with four (4) years of management experience
Must possess a current provincial driver’s license (if driving a company-owned vehicle)
Type and Length of Specific Experience Required:
Must possess a minimum of five (5) years of physical security leadership experience with progressive operational management responsibilities
Closing:
Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
Requisition ID: 2022-726620
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