Description
Job summary
*Open to considering applicants in Seattle, Washington or Arlington, Virginia
Are you passionate about solving business problems through data-driven decision making? We are seeking a Sales Operations Specialist to partner with Sales Operations leadership to develop insights on the productivity of our Sales and Technical Sales teams, develop metrics to measure success of programs, automate operational processes, and invent new ways of diving deep with data to uncover actionable business insights to help us serve our customers in their journey to the cloud. The successful candidate has broad technical skills, strong financial acumen, deep analytic experience and a passion for driving operational excellence.
The successful candidate must be able to roll-up their sleeves, work autonomously, and be a quick learner. You will drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way. You will proactively seek answers in self-service tools, and know when to ask for guidance. Must be passionate about your work, detail-oriented, analytical, and demonstrate problem-solving skills with the ability to escalate problems and roadblocks as needed. You will manage multiple assignments and requests/processes concurrently, prioritizing accordingly, and deliver timely results. You will look for commonalities across our business needs, recommend improvements to accelerate current scaling mechanisms, and leverage automation to grow our capacity in line with the growth of the business. Additionally, you will be responsible for driving improvements to reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data.
This position will work with the several stakeholders supporting the extended AWS Americas Sales organization, such as Business Development, Marketing, Professional Services, and the Partner team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.
Key Responsibilities include, but are not limited to:
· Create insightful analysis, reports, and dashboards to accelerate information-to-action at scale
· Develop and execute mechanisms used to manage the Americas business
· Define and develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
· Support annual planning activities and develop actionable insights
· Develop relationships and processes with sales, finance, HR, sales operations, and other stakeholders to identify and address reporting requirements
· Prepare ad hoc analysis & participate on projects as needed
· Be an expert in analytics tools required to support Sales and Sales Operations
Inclusive Team Culture
Here at AWS, we embrace our differences and view them as a key driver of innovation. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Harmony
Work and Life balance looks different from person to person. Our team is dispersed across North America and stays connected through virtual meetings, calls and emails. We work hard each day in a fast paced dynamic environment, but value the need for downtime to unplug and recharge. We want employees who enjoy what they do, and do what they enjoy at work, at home and beyond. We encourage our team members to partner with their managers to strike the right balance.
Mentorship & Career Growth
We’re committed to the growth and development of every member of the SSOE team. You will have the opportunity to contribute to the culture and direction of the entire org and deliver initiatives that make an impact and allow you to build your skills. Your manager will be there to help support your career advancement and help you explore ways to develop. We also encourage curiosity and ownership of self-service learning opportunities within our internal education center.
AWS is a growth environment – we’re hiring and scaling rapidly to meet the needs of our internal and external customers. You’ll have the opportunity to grow your scope of influence naturally as we scale and will have the opportunity to help hire & develop other leaders along the way.
BASIC QUALIFICATIONS
· At least 3 years of experience in Sales, Sales Operations, Business Insights & Analytics, Finance
· Bachelor’s degree
PREFERRED QUALIFICATIONS
· Expert knowledge in one or more functional areas such as Enterprise Planning, Sales Productivity and Readiness, Sales Enablement, Sales Operations
· Extensive knowledge and experience in Microsoft Excel
· Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
· Demonstrated ability to implement sales processes, procedures and policies
· Proven experience working with sales systems and tools such as Salesforce.com and analytical tools such as Quicksight,Tableau, and OneView.
· Track record of supporting a variety of stakeholders in different functions and geographies with cross group collaboration.
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· Exhibits sound business judgment, solid analytical skills, and a proven track record of taking ownership, and insisting on high standards.
· Able to operate successfully in a lean, fast-paced organization.
· Highly organized, have multi-tasking skills, and ability to operate in ambiguous environments.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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