A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department as a Guest Services Assistant.
Anantara The Marker Dublin Hotel is a Leading Hotel of the World, offering all the experiential luxury Anantara Hotels & Resorts is renowned for, and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner.
Specific Duties:
To carry out all duties in line with the departmental Standards Manual (Leading Quality Assurance) and ensure that the Guest Services Assistant checklist is fully completed by the end of the shift;
To carry out cleaning duties;
To be knowledgeable and informed about the introduction of new products and new procedures;
Organise onward transportation for the guests and carry guests’ luggage to and from bedrooms;
To valet park guests’ cars;
To liaise with other departments to ensure that all guest requests are attended to efficiently;
To carry out any other reasonable tasks as requested by management.
Requirements:
Full Drive License is required for that position.
Previous guest service experience preferred.
Strong communication skills.
What do we have to offer you:
Competitive Salary
Premium rates for Sunday work
Career Progression
Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
Access to eLearning platform & development opportunities
Increased holiday entitlement for long-service employees
Meals whilst on duty in our employee restaurant
Employee Recognition Awards
Employee Assistance Program – mental health and well-being support
Complimentary provision and laundry of uniforms
References:
All employment offers made are subject to a valid work permit and us receiving two satisfactory references, which could be:
A corporate email and/or phone number or
A letter in a headed paper signed by the manager / HR.
Additional Information
What do we have to offer you:
Competitive Salary
Premium rates for Sunday work
Career Progression
Refer a Friend program – €500 bonus for a referral of your friend or acquaintance for a vacancy in The Marker or another hotel of NH Hotel Group
Excellent Room Employee Rates in over 350 NH properties worldwide
Access to the NH eLearning platform
Increased holiday entitlement for long service employees
Meals whilst on duty in our employee restaurant
Employee Recognition Awards
Employee Assistance Program – mental health and wellbeing support
Complimentary provision and laundry of uniforms
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