Ancora Education Hiring for Financial Services-Packager Remote U.S.A. at United States Full Time

Job Description

The Centralized Financial Services Officer assists in the collection of documentation for financial aid applications along with answering questions via inbound/outbound calls and emails for both new and continuing students regarding their funding. Reporting into the Director of Centralized Packaging, the Centralized Financial Services Officer is responsible for the submission of completed Financial Aid files for review and approval. In addition, the Centralized Financial Services Officer is available to assist and support Campuses directly with questions in the event clarification is needed for students.

Key Responsibilities

I. Provides Impeccable Customer Service & Administrative Support

• Answers student inquiries via all forms of communication (i.e. email, inbound and outbound calls, etc.) encompassing a multitude of areas such as; Title IV funding, campus-based aid, VA funding, verification, payment plans, state grants, and other financial aid questions.
• Assist students in the completion of required financial aid documents, i.e. Master Promissory Note and Entrance Counseling, etc.
• Ensure students’ understanding of the responsibilities and obligations tied to Student Loan Repayment.
• Ensures all documentation received is properly notated in required systems.
• Prepares and maintains accuracy of student financial aid files.
• Verifies student eligibility for Title IV funding.
• Ensure timely submission of students financial aid file upon completion of required documentation.
• Communicate with campus regarding student financial aid eligibility and documents needed for certification of Title IV funding.

Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.