Arconic is currently in search of IT Infrastructure Specialist to join our IT Team in Davenport, Iowa.At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others. In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.JOB DESCRIPTION Primary Responsibilities Manage Davenport IT environments critical for shop floor operations (scanners, printers, software emulation)Manage IT windows infrastructure environments that support Davenport IT/Process Control (PCS)Diagnose and resolve software and hardware incidents in your area of controlOperate with Arconic IS standards and conventions and applicable Arconic Business Unit IT StandardsInstall, configure, and deliver functional systems using standard IT application lifecycle methodologiesLead projects and upgrades in your areaEnsure that installed software and hardware is managed and licensed according to the legal and business requirementsMaintain system uptime consistent with IT and business requirementsDevelop tools and practices to improve the operation of the systems and facilitiesDocument new processes and maintain existing knowledge basesDisseminate information about cyber threats identified by the Corporate Information Security group and follow up on the remediationSupports Arconic Compliance activities by performing annual system testing for adherence to IT System and SOX Audit requirements, assists SOX audit teams and internal audit teams as required, and performs Disaster Recovery testing as requiredKey Objectives Partner with network resources to diagnose and troubleshoot issues in the businessPartner with corporate security, network, and PCS teams for IT securityPartner with IT Operations to improve processesMaintain consistency of practice at Davenport in operating platform, operating systems, backup, and disaster recovery (DR) approachesProvide guidance and support for location IT engineers in our compute environmentsInterface with business users in a professional manner to understand their requirements and analyze requirements to plan and develop solutions technologies Basic Qualifications High School Diploma or GED from an accredited institution5 years’ experience in an IT roleEmployees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified IT candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology.Preferred Qualifications Bachelor’s degree in Computer Science/Engineering from an accredited institution5 years of IT Infrastructure and support experienceExperience working with hardware and software vendors/suppliersStrong relationship skills and ability to interact with internal and external customers, other analysts, and managementExperience in executing projects involving multiple groupsEffective verbal and written communication skillsExperience with translating business requirements into system functional and non-functional requirementsAdvanced knowledge of information technology systems, infrastructure, and operationsWorking knowledge of SQL and database query tools (SQL Developer and/or SQL )Ability to introduce new ideas and co
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