Arena Sports Issaquah Hiring for Front Desk Customer Service Job at Issaquah, WA Full Time

This role at Arena Sports can be categorized in two different areas:

• Hospitality & Customer Service
• Administrative Responsibilities

This position is unique because the team of associates are knowledgeable about all facility programming and scheduling for our customers. All applicants are encouraged to visit our website at www.arenasports.net for more information. Additionally, our department assists all of our customers with their food & beverage needs. Below are the essential job responsibilities of this role:

• Professional telecommunications etiquette when on the phone and sending emails
• Assisting with sales of Arena Sports programming and customer memberships
• Troubleshooting customer questions and inquiries regarding their program of interest
• Understanding and proper use of our Point of Sales and scheduling systems (DASH and Acuity)
• General facility upkeep and minor maintenance
• Proper food & beverage handling, product knowledge, serving and performing accurate transactions
• Managing café appearance with stocking, facing and rotation of inventory
• Performing proper cash handling and credit/debit transactions

Job Type: Part-time with Full-time potential

COVID-19 considerations:
Taking many COVID-19 precautions to ensure safety between the families we serve and the employees who work with us.

Job Types: Full-time, Part-time

Pay: $16.69 – $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance

Schedule:

• 4×10
• 5×8
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Customers and employees are required to wear a mask, surfaces and equipment sanitized frequently

Education:

• High school or equivalent (Preferred)

Work Location: One location