ONSITE CUSTOMER SERVICE REPRESENTATIVE IN SAN DIEGO
Our people take Inbound/Outbound calls from
customers and service providers to enable the most customer-friendly
experience. We are looking for people that are computer literate, great at
active listening, and flexible with work schedules and responsibilities, and have
a positive/upbeat attitude. Spanish-speaking bilingual skills are a plus. Every
person filling this role has a great opportunity to grow with the company.
Description:
Customer service representative working in a call center environment
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions, and some confidential information
Great customer service with high-level attention to detail. Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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