Aston Carter Hiring for REMOTE* Customer Service at Kirkland, WA Full Time

*** REMOTE Customer Service Opportunity***

Description: In this position you will perform general patient access and registration duties in “EPIC”, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. This position will be primarily supporting their Call Center with inbound calls only!

Top Skills Details:

Call center, scheduling, call center, customer service, schedule appointments, front desk

Additional Skills & Qualifications:

• 2 years of customer service experience – (high end – i.e. Nordstrom’s/Marriott) and 1 year call center experience
• Ideally 1 year working in a medical office/admin-type roles
• Excellent Communication and Service service skills
• Quick thinker, willing to adapt, strong stress management skills
• Computer/Tech savvy
• High School/GED required!

**Current schedules fall within Mon-Sun, 5am 12am- You MUST be open to working any shifts between these days/times, as schedules are given as a business need basis!!**

**17 day Training is Monday-Friday from 8a-5p.

Work From Home Requirements:

A internet connection with 20Mb+ download and 8Mb – 10Mb upload speeds is REQUIRED.

 Must be able to hardwire to their internet modem and cannot access internet wirelessly.

 Candidate’s will test their internet speed to ensure they can meet this requirement before selected to interview. (www.speedtest.net)

Workspace:

• Employees who work from home are required to have a quiet and private workspace in the home to protect PHI (Patient Health Information) at all times.
• Employees will be provided a computer, two monitors, keyboard, mouse, headset, and camera to complete their job duties remotely. (*Must be picked up onsite for the first day, and then will be remote starting the second day).

If you match the skills and requirements listed above… Simply apply to this job posting! We look forward to hearing from you!

**For immediate consideration, please email your most recent resume and internet speeds test to: [email protected]**

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.