Bank of Ireland Hiring For Welcome Advisor – Newcastle West at Limerick, County Limerick Full Time

We are looking for ambitious and self-motivated individuals who want to work in a dynamic and supportive fast paced environment. If you are interested in building your skills and progressing your career, this position will create the opportunity for further career development within Bank of Ireland.

In this role, you will:
Engage with customers to deliver a professional, efficient and friendly customer service.

Recognise/refer selling opportunities and participate in all sales drives within branch.

Handle the flow of customers through the Branch.

Identification and recommendation of appropriate product/service options for customers.

Recording/updating of relevant customer information.

Handle all basic queries/problems and refer complaints.

What will make you stand out?

You have a proven record in delivering an outstanding customer service, demonstrating an excellent communication and interpersonal skills with an ability to work optimally as part of a hard-working team.

You are self-motivated with the vital drive to achieve agreed goals and identify sales leads and referrals. You have a shown curiosity about technology, and are an early adaptor of new technologies, on desktop, mobile and tablet platforms.

Essential qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

In our team our purpose is to enable customers, colleagues and communities to thrive, drawing on our integrity, determination, innovation and the passion we have for making a difference in customers lives. Our work is important and so too are the people doing it. Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, Web Doctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

Customer Focused – Self

One Group, one team – Self

Agile – Self

Accountable – Self

Manage Risk – Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact [email protected].