Primary City/State:
Phoenix, Arizona
Department Name:
Operations
Work Shift:
Day
Job Category:
Administrative Services
The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.
This team is highly visible as we help all departments achieve their regulatory requirements by providing guidance and tools necessary for success. All team members collaborate closely to achieve goals and the role is flexible in terms of the focus area being worked on: accreditation, policies or vendor oversight.
This role includes: Tracking tasks, Follow up on status of deliverables, creating tools, attending meetings, organizing notes and action items
Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.
This position is remote for AZ residents only.
Banner Health Network (BHN) is an accountable care organization that joins Arizona’s largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BHN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs.
POSITION SUMMARY
This position supports department performance regulatory requirements including data collection, provider and member outreach and administrative support activities related to the department’s Program. This position will be responsible for providing support to the department Managers and Supervisors.
CORE FUNCTIONS
Creates spreadsheets from raw data in order to create mail merges used to execute mass mailings for education and service promotions.
Monitors, updates and compiles (tracks) the success of implemented activities.
Responsible for data collection and analysis on various EPSDT/QM projects. Retrieves data from databases, prepares excel spreadsheets.
Supports member and provider outreach activities by compiling member and provider data used for: outbound calling campaigns; member educational mailings; provider mailings; and provider site visits.
Monitor, maintain and update and is responsible for data entry for Health Plans.
Compiles and prepares administrative reports required by State Agencies in order to meet regulatory requirements.
Works independently under general supervision. This position provides support to various customers, internal and external to ensure customer satisfaction. This position is required to maintain thorough knowledge of department services to direct and assist all customers in an efficient manner. This position ensures policy and regulatory compliance by providing reliable, accurate and timely data. Customers include employees, managers, and other Quality Management team members.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Experience typically gained through three to five years of computer experience, that includes database management and expertise. Requires skill in organizing work and records to ensure compliance with regulatory agencies. Previous knowledge of AHCCCS programs.
Ability to communicate effectively, both verbally and in writing. Requires an organized individual who can prioritize the workload to efficiently produce timely and accurate results under varying situations. Skills to manage significant amounts of electronic data through the use of a computerized office suite. Ability to set priorities relative to work load in a fast paced environment and to complete and assist in the management of projects and provides support on a variety of different projects.
PREFERRED QUALIFICATIONS
College level courses in business, information systems, healthcare administration, or related field preferred
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
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